Construction Industry Account Manager
4 weeks ago
About Us:
Career Collective is a leading staffing company specializing in the AEC industry. Our mission is to provide skilled labor and workforce solutions to support the dynamic needs of construction projects.
Job Summary:
The Account Manager is responsible for building and maintaining strong relationships with clients in the construction industry. This role involves identifying staffing needs, ensuring high-quality service delivery, and managing key accounts to ensure client satisfaction and business growth.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain long-term relationships with clients in the construction sector
- Act as the primary point of contact for clients, ensuring their staffing needs are met
- Account Development:
- Identify new business opportunities within the construction industry
- Upsell staffing solutions to existing clients by understanding their upcoming project requirements
- Prepare and deliver presentations to prospective clients regarding staffing solutions
- Staffing Coordination:
- Work closely with the recruitment team to ensure suitable candidates are matched to client requirements
- Communicate client expectations to recruiters and ensure timely placement of staff
- Ensure compliance with safety standards and employment regulations
- Sales and Revenue Growth:
- Meet or exceed sales targets by developing and expanding accounts
- Prepare proposals and negotiate contracts in alignment with company policies
- Track and report on sales activities, account status, and key performance indicators
- Problem Solving and Issue Resolution:
- Address client concerns promptly and effectively, ensuring high levels of client satisfaction
- Mediate between clients and candidates to resolve any disputes or issues that may arise
- Market Insights and Industry Knowledge:
- Stay updated on trends and developments within the construction industry
- Provide feedback to internal teams about market conditions, competition, and client preferences
Requirements:
Experience:
- Minimum 2-7 years of experience in account management, sales, or business development
- Experience working within the construction industry or staffing services is essential
Skill:
- Strong communication, negotiation, and interpersonal skills
- Ability to manage multiple accounts and prioritize tasks
- Knowledge of construction labor roles and project cycles
- Proficiency in ATS software and Microsoft Office Suite
Personal Attributes:
- Self-motivated, results-oriented, and customer-focused
- Ability to thrive in a fast-paced, dynamic environment
- Strong problem-solving abilities and attention to detail
Benefit:
- Competitive salary and commission structure
- Hybrid 3 (in) x2 (out) work schedule
- Health, dental, and vision insurance
- Paid time off and holidays
- Annual Presidents Club trip to an all-inclusive resort
- Professional development and growth opportunities
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