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Bilingual Enrollment Support Specialist

2 months ago

Camden, New Jersey, United States Mastery Charter Full time
About the Role

Mastery Charter Schools is seeking a highly motivated and customer-focused Enrollment Support Specialist to join our team. As a key member of our enrollment team, you will play a critical role in assisting new families in enrolling their students at our schools.

Key Responsibilities
  • Facilitate new student enrollment by working with students and families to obtain necessary information and records.
  • Maintain accurate data for record-keeping in multiple software systems.
  • Communicate professionally with families, staff, and other stakeholders via verbal and written correspondence.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Attend meetings and training as directed.
  • Provide exceptional customer service and support to families and students.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in a customer-facing role, preferably in an educational setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Proficiency in Google Sheets and Outlook.
  • Spanish language fluency a plus.
About Mastery Charter Schools

Mastery Charter Schools is a nonprofit network of public schools in Philadelphia and Camden. We are committed to providing a high-quality education to all students, regardless of their background or zip code. Our schools are designed to be inclusive and supportive, with a focus on academic excellence and social-emotional learning.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.