Front End Specialist

4 weeks ago


Belton, Missouri, United States Cosentino's Food Stores Full time
About Cosentino's Food Stores

Cosentino's Food Stores prides itself on providing exceptional customer service and a welcoming shopping environment. We strive to build strong relationships with our customers, employees, and suppliers by fostering a culture of respect, integrity, and teamwork.

Join our team of dedicated professionals who share our passion for delivering outstanding results and creating memorable experiences for our customers.

$18-$25 per hour based on location and experience.

Job Summary

As a Retail Customer Experience Representative, you will play a key role in shaping the customer journey at Cosentino's Food Stores. Your primary responsibility will be to ensure seamless interactions between customers and our team members, resolving issues promptly and effectively.

  • Elevate the customer experience by anticipating their needs and exceeding expectations.
  • Maintain open communication channels with customers, actively listening to their concerns and responding thoughtfully.
  • Work collaboratively with colleagues to address customer inquiries, provide product information, and process transactions.
  • Stay up-to-date with store policies, procedures, and promotions to effectively communicate with customers.
Key Responsibilities

This position requires strong communication and problem-solving skills, along with the ability to multitask and work under pressure. Relevant certifications, formal education, or training include:

  • A liquor license is required prior to the first day of work (if applicable).
  • Completion of ongoing training and development programs listed on the Cosentino's Learning Plan.

The ideal candidate will have a strong understanding of customer service principles, with a focus on building long-term relationships and driving customer loyalty.


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