Retail Project Specialist

1 week ago


Newton, United States The Container Store Full time
Position Overview

The Retail Project Specialist plays a crucial role in delivering exceptional service to our customers, ensuring a memorable shopping experience whether they are browsing in-store or picking up their orders.

Work Schedule

This part-time position requires flexibility, with shifts available during the day, evenings, weekends, and early mornings.

About Us

Founded in 1978, The Container Store has established itself as the premier specialty retailer for storage and organization solutions in the United States, dedicated solely to this category.

We offer innovative, customizable storage options that assist our customers in optimizing their time, space, and overall quality of life.

Our culture is rooted in our Foundation Principles, which guide our interactions with employees, vendors, customers, and the communities we serve, influencing every facet of our operations.

Key Responsibilities
  • Greet and welcome all customers as they enter the store or move throughout the space.
  • Engage with customers to provide tailored solutions for their organizational needs.
  • Design and sell custom storage solutions, including closets.
  • Process transactions at the register while ensuring a positive checkout experience.
  • Introduce customers to our rewards program and assist with enrollment.
  • Handle merchandise processing during early morning or evening shifts as per the schedule.
  • Maintain the sales floor by ensuring shelves are stocked and presented according to brand standards.
  • Assist customers with carryout services, whether curbside or in the parking area.
  • Support store cleanliness through regular cleaning routines, including dusting and vacuuming.
  • Manage customer orders for curbside pickup and delivery.
  • Organize the stockroom to support the store's sales efforts effectively.

Adhere to established time expectations for tasks, ensuring accuracy and attention to detail while maintaining a steady pace.

Actively engage with customers to address their organizational challenges.

Employee Benefits

We are committed to the well-being of our employees and their families, offering a comprehensive benefits package that includes:

  • Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • Employee Discounts: 50% on Elfa products, 40% on merchandise and gift cards, 25% on Avera
  • Paid Time Off and Holidays
  • 401(k) Retirement Savings Plan

Employee First Fund: Provides financial assistance to employees facing unforeseen emergencies.

Qualifications
  • High school diploma preferred.
  • Previous retail sales experience is advantageous.
  • Proficient computer skills.
  • Enjoys interacting with customers and building connections.
  • Must be adaptable to the dynamic nature of the retail industry.
  • Must be at least 18 years old.

The Container Store promotes a smoke-free and drug-free workplace. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.



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