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Court Support Specialist
2 months ago
AllianceOne Incorporated is a leading entity in contact center management, offering a unique opportunity to be part of a global organization dedicated to enhancing customer experiences.
Position Title: Court Support Specialist
Location: Orlando, FL
Working Hours: Availability for 8-hour shifts between 8:00 AM and 6:30 PM, Monday through Friday. No weekend shifts required.
Compensation: $15 per hour
Benefits: We provide a comprehensive benefits package, including Health Insurance, Paid Time Off, and additional perks. More details can be found in our Employee Benefits documentation.
Role Description:
We are currently in search of a Full-Time Bilingual Court Support Specialist to fulfill essential on-site court support functions in a professional and welcoming manner.
Key Responsibilities:
- Welcome and assist clients at the front counter with a friendly demeanor.
- Evaluate actions required to resolve delinquent accounts effectively.
- Respond to daily inquiries and issues from clients and staff, both in person and over the phone.
- Assist in the processing and reconciliation of all funds received at the court, adhering to established balancing procedures.
- Ensure the secure handling and safekeeping of funds received at court locations, maintaining locked safes at all times.
- Document and manage all correspondence and adjustments promptly.
- Support collection and service desks as assigned.
- Report any compliance issues or inappropriate conduct to management or human resources immediately.
- Perform manual data entry tasks as required.
Qualifications:
- High School Diploma or equivalent; must pass a court-based background check.
- Ability to interact in a professional, effective, and creative manner while being a collaborative team member.
- Strong organizational skills to prioritize tasks and manage multiple responsibilities.
- Consistent attendance is essential.
- Bilingual in Spanish is preferred.
If you thrive in a dynamic environment and enjoy working with enthusiastic professionals, you will find a fulfilling career with us.
AllianceOne is an equal opportunity employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment and our services.
