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Housekeeping Supervisor

2 months ago

Morgan Hill, California, United States Courtyard Morgan Hill Full time
{"title": "Housekeeping Supervisor", "description": "Job Summary

Courtyard Morgan Hill is seeking a highly skilled Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Responsibilities
  • Inspect and oversee the work performance of housekeeping staff to ensure adherence to hotel standards and productivity levels.
  • In the absence of the Housekeeping Manager, inspect all VIP rooms and report their availability to the Front Office.
  • Oversee the closing of floors at the end of the day, ensuring housekeeping carts are clean and restocked.
  • Ensure accurate records of daily assignments are completed and turned in on time.
  • Maintain key control and handle lost and found items according to hotel standards.
  • Monitor cleanliness and orderliness of housekeeping carts, linen closets, and other areas.
  • Oversee daily assignments of duties, ensuring housekeeping staff carry a work assignment.
  • Communicate effectively with Front Office and Engineering teams throughout the shift.
  • Report on progress of out-of-order rooms to the Guest Services Manager.
  • Initiate work orders for repairs and maintenance and follow through until completion.
  • Assist with training of housekeeping staff and may be required to clean rooms as business needs dictate.
  • Ensure completion of cleaning projects on a biannual basis and maintain overall guest satisfaction.
Requirements
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • At least two to three years of progressive experience in a hotel or related field is preferred.
  • Previous supervisory responsibility is preferred.
  • Ability to stand during entire shift and effectively communicate with all levels of employees and guests.
", "company": "Courtyard Morgan Hill"}