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Compassionate Veterinary Support Specialist

2 months ago


Atlanta, Georgia, United States Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare Full time
Job Overview

Position Title: Veterinary Care Specialist

Company: Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Job Type: Part-Time

About Our Organization:

At Heartstrings Pet Hospice, we are committed to delivering exceptional care and support to families during the difficult journey of saying farewell to their cherished pets. Our focus is on ensuring that every pet and family experiences the highest level of dignity, compassion, and respect during these trying times. Our innovative approach and rapid growth distinguish us in the realm of pet hospice services.

Role Summary:

As a Veterinary Care Specialist, you will play a pivotal role in our mission. You will be the primary contact for families reaching out to our organization, guiding them through each phase of the process with empathy and understanding. Your contributions will be vital in ensuring that every interaction is infused with compassion and respect, addressing the unique needs of each family we assist.

Key Responsibilities:

  • Act as the first point of contact for families seeking our services.
  • Provide emotional support and guidance throughout the euthanasia and aftercare journey.
  • Communicate our core values of dignity, compassion, and respect in every engagement.
  • Collaborate with veterinary professionals to ensure smooth service delivery.
  • Maintain comprehensive records of client interactions and services rendered.
  • Engage in continuous training and development opportunities.

Qualifications:

  • Exceptional interpersonal and communication skills.
  • Demonstrated empathy and emotional resilience.
  • Ability to navigate sensitive situations with care and professionalism.
  • Detail-oriented and organized.
  • Previous experience in customer service or support roles is preferred.
  • A strong passion for animal welfare and commitment to our mission.

Work Schedule:

We offer flexible scheduling options to accommodate your personal needs, including morning, mid-afternoon, early evening, and night shifts. This flexibility allows our team members to balance their personal lives while providing outstanding care and support to the families and pets we serve.

Why Join Our Team:

  • Be part of a team that genuinely values compassion and respect.
  • Make a significant impact in the lives of pets and their families.
  • Enjoy a flexible work schedule that aligns with your lifestyle.
  • Work remotely from anywhere within the United States.

If you are dedicated to making a meaningful difference and wish to join a team that prioritizes empathy, compassion, and respect, we encourage you to consider the position of Veterinary Care Specialist at Heartstrings Pet Hospice.

Benefits:

  • Competitive Compensation: Starting at $15/hour, with potential additional incentives and bonuses.
  • Paid Time Off: Up to two weeks of paid time off.
  • Health Benefits: Customized medical, dental, and vision plans available.
  • Flexible Spending Account: Options for dependent care.
  • Pet Benefits: Access to pet insurance and discounts.
  • Wellness Program: Comprehensive wellness initiatives focused on mental, physical, and financial health.
  • Retirement Plan: 401K with company matching up to 3%.