Automotive Service and Sales Professional
9 hours ago
Bridgestone Americas is a leading provider of tires and automotive services in North America. With over 22,000 teammates and more than 2,200 company-owned stores, we offer a unique opportunity for career growth and development.
As a valued teammate, you will be part of our mission to Serve Society with Superior Quality. We provide competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages, and a 401k plan to help build towards your future.
We believe in championing all perspectives and building a diverse team that reflects the world we serve. If you are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.
**Job Category:** Retail
Position Summary:
The retail Sales and Service Technician (SST) is a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving customers through assessing needs, recommending products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving customers and efficiently completing basic vehicle service tasks as required.
Responsibilities:
- Customer service, sales, customer issue resolution: 75%
- Basic vehicle service tasks, oil, tires, fluids: 25%
- Store operations, opening/closing, inventory, displays: as needed basis
Growth and Career Development Role:
- May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
- Learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications:
- High School Diploma or equivalent
- Valid automobile driver's license
- Customer service and career growth mindset
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
PREFERRED QUALIFICATIONS:
- 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
- Previous consumer retail sales experience
- Previous automotive experience a plus
- Previous management/supervisory experience a plus
Salary Estimate:$40,000-$60,000 per year
Benefits:
- Medical, dental and vision benefits starting day one
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Tuition reimbursement program
- Flexible work schedule
- 401(k) match
- On-demand pay program available
Our Values Give Back To You:
- Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
- Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
Employment Eligibility:
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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