Technical Specialist I

2 months ago

Sheridan, Wyoming, United States Pace Full time
Job Summary

This is a full-time Monday through Friday, from 8:00 a.m. to 5:00 p.m. Technical Specialist position located in Sheridan, WY.

Key Responsibilities
  • Serves as the primary point of contact for clients regarding project updates, issues, deliverables, and scope changes.
  • Leads client meetings in person or via teleconference, as needed.
  • Collaborates and communicates with laboratory staff on project status.
  • Problem-solves alternatives to project issues, delays, etc., that could impact either the quality or turn-around-time of the results and communicating alternatives, when feasible, in a positive and professional manner with the customer.
  • Collaborates with Department Leads to determine testing capabilities for incoming projects as well as quote changes based on project scope.
  • Supports Sample Management for large scope projects/complex projects with reviewing project needs, incoming sample issues, and compliance with regulations.
  • Generates client and department reports in a timely and efficient manner.
  • Reviews dashboards/open projects to keep projects moving and meet client's deadlines.
  • Provides intermediate to complex analysis and interpretation of data results to clients.
  • Assists with developing or participating in project management or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction, and presents information to management.
  • Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
  • Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Requirements
  • Bachelor's degree in project management, chemistry, meteorology, chemical engineering, electrical engineering, or a closely related field.
  • 1 year experience, including experience with specialized or technical programs or operations preferred.
  • Equivalent combination of education, training, and experience.
Benefits

Pace provides a comprehensive benefits package, including 80 hours of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year, 40 hours paid sick time per year, paid bereavement leave, 8 hours paid volunteer time per year, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Pace is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws.

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