Bilingual Sales and Customer Service Representative

3 weeks ago


Kingston, Washington, United States Mack Law Offices Full time
Join our team at Mack Law Office as a Criminal Defense Legal Secretary/Paralegal. In this pivotal role, you will be responsible for supporting the legal team by providing exceptional administrative assistance, coordinating logistics, and ensuring seamless communication with clients and external parties. If you're passionate about delivering high-quality results, are a skilled multitasker, and thrive in a dynamic environment, this opportunity may be the perfect fit for you.

About Our Team
Mack Law Office is a dedicated and collaborative team of professionals committed to providing unparalleled representation to our clients. Our mission is to protect the rights and interests of individuals throughout Pennsylvania, guided by a strong sense of justice and compassion. As part of our team, you'll enjoy a supportive work environment, flexible working hours, and regular feedback and coaching to ensure your success.

Key Responsibilities
Your responsibilities will include:
  • Answering and directing phone calls, responding to emails, and maintaining detailed records.
  • Assisting with document preparation, filing, and organization, using both paper and electronic systems.
  • Facilitating communications between attorneys, clients, and other stakeholders, including scheduling meetings, drafting correspondence, and making travel arrangements.
  • Providing expertise in database management, including data entry, record-keeping, and analysis.

Essential Skills
To succeed in this position, you should have outstanding organizational and time management skills, proficiency in Microsoft Office, particularly Excel and Word, and a strong understanding of paralegal procedures. You must also be able to maintain confidentiality, prioritize tasks effectively, and work independently while collaborating with colleagues. Fluency in Spanish is preferred but not required.

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