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Principal Engineer I
1 month ago
As a Principal Engineer I at Spectrum, you will play a key role in driving process innovation and overseeing the implementation of process improvements for our Billing system. Your expertise will be instrumental in supporting business process improvement, functional process improvement, and organizational development.
Key Responsibilities:- Perform requirement capturing, data modeling, design, development, and implementation of Mobile Billing Operation tools for complex billing systems in a mobile/wireless environment.
- Analyze user requirements, workflow, and process implementation, and database management throughout the software development lifecycle to support billing design and operations.
- Collaborate and coordinate with Charter Mobile Billing vendors and operators to develop billing strategies and workable business differentiation strategies.
- Monitor and analyze the operation of systems to ensure effective delivery of billing information.
- Lead troubleshooting efforts on high-visibility, high-priority issues, and coordinate resolutions.
- Manage the production environment, schedule, and improve changes.
- Evaluate proposed production changes and prioritize changes to allocate limited resources to those changes that produce the greatest benefit based on business need.
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
- 4 years of experience performing requirement capturing, data modeling, design, development, and implementation of Mobile Billing Operation tools for complex billing systems in a mobile/wireless environment.
- 4 years of experience analyzing user requirements, workflow, and process implementation, and database management throughout the software development lifecycle to support billing design and operations.
- 4 years of experience in Order Management Systems (OMS), Customer Relation Management (CRM), Mobile Billing, Provisioning & Service Activation, Device Inventory management, and Usage/Mediation processing tools.
- 4 years of development and project management experience, including planning and implementing long-term strategic IT initiatives, troubleshooting efforts on high-visibility issues, and defining business and system requirements.
- 4 years of experience in telecommunications provisioning and usage management to ensure effective validation of subscriber usage.
Spectrum is a leading provider of broadband services, offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.