Medical Collections Specialist

7 days ago


Tampa, Florida, United States Stymco Medical Full time
Job Overview

We are seeking an experienced Medical Collections Specialist to join our team at Stymco Medical LLC.

Achieving the highest level of customer satisfaction through prompt and courteous communication with patients is key to this role.

The ideal candidate will have 2 years of office experience in medical billing/collections and a strong understanding of Explanation of Benefits (EOB's) and denial codes.

Responsibilities
  • Communicate directly with patients regarding their financial responsibility from services at Stymco Medical, ensuring accurate and timely resolution of outstanding balances.
  • Cultivate effective working relationships with patients by addressing inquiries and concerns professionally and efficiently.
  • Diligently collect debts from patients while maintaining empathy and respect throughout the process.
  • Collaborate with the patient to determine a suitable repayment plan that meets their needs and preferences.
  • Review and research billing information, debt, and unpaid insurance claims to identify areas for improvement and implement changes as necessary.
  • Support other billing/collection duties as needed, demonstrating flexibility and adaptability in a fast-paced environment.
Requirements
  • High School Diploma or equivalent; Associates Degree preferred.
  • Minimum 2 years of office experience in medical billing/collections required.
  • Proven knowledge of Explanation of Benefits (EOB's) and understanding of copays, coinsurance, deductibles, and denial codes.
  • Excellent attention to detail and ability to prioritize tasks effectively.
  • Superior customer service skills, with a focus on resolving issues promptly and professionally.
  • Able to multitask and work independently in a dynamic office environment.
Benefits
  • Federal Holiday Pay
  • 40 sick/personal time hours
  • 20 mental health hours
  • 40 vacation hours after one year of employment
  • 80 vacation hours after two years of employment
  • Medical, dental, and vision insurance, employer pays 50% of the premium
  • 401K plan - company matches up to 4%


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