Collections Specialist

6 days ago


Tampa, Florida, United States MCI Military Recruitment Full time

**Job Title:** Collections Specialist

**Job Type:** Full-time, Permanent

We are seeking a highly skilled Collections Specialist to join our team at MCI Military Recruitment. As a key member of our collections team, you will be responsible for contacting customers to collect overdue payments on accounts while maintaining a high level of customer service.

The ideal candidate will have strong negotiation skills and the ability to handle sensitive financial information with discretion and confidentiality. You will work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities:

  • Making outbound collection calls to customers with past due accounts
  • Negotiating payment plans and settlements with customers to bring accounts current
  • Offering solutions to customers experiencing financial difficulties to help them maintain their accounts in good standing
  • Reviewing and analyzing customer accounts to identify overdue payments
  • Documenting all customer interactions and updating account information in the system accurately
  • Providing exceptional customer service by addressing customer concerns and questions promptly and professionally
  • Educating customers on payment options, account status, and the consequences of non-payment
  • Adhering to all company policies, procedures, and regulatory requirements
  • Communicating effectively with customers, team members, and management
  • Escalating unresolved issues to the appropriate department
  • Meeting or exceeding individual and team performance goals and targets
  • Maintaining a high level of accuracy and efficiency in handling customer accounts
  • Participating in ongoing training and development programs to enhance collection techniques and knowledge of industry regulations

Requirements:

  • High school diploma or equivalent; some college coursework or degree preferred
  • 1 year experience in a collection's role
  • Strong negotiation skills
  • Ability to handle sensitive information with discretion and confidentiality
  • Proficient in using computer systems and software applications
  • Strong problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits:

  • Competitive salary range: $40,000 - $60,000 per year
  • Ongoing training and development opportunities
  • Collaborative work environment that values diversity and inclusion
  • Opportunities for career growth and advancement

About Us:

MCI Military Recruitment is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, and we strive to create a work environment that values diversity and inclusion.



  • Tampa, Florida, United States MCI Careers Full time

    Job Title: Collections SpecialistAre you a motivated and organized individual looking for a challenging role in collections? We are seeking a Collections Specialist to join our team at MCI Careers. As a Collections Specialist, you will be responsible for recovering past due consumer accounts in a professional and respectful manner.Key...


  • Tampa, Florida, United States BioLife Plasma Services Full time

    At BioLife Plasma Services, we strive to deliver life-changing medicines that improve the lives of patients with rare diseases. As a Plasma Collection Specialist, you will play a crucial role in our mission by determining donor eligibility and ensuring the highest quality plasma collection process.About the Role:As a Medical Support Specialist (Plasma Center...


  • Tampa, Florida, United States MCI Careers Full time

    Job Title: Dedicated Collections SpecialistLocation: Tampa, FLAbout MCI Careers:MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.About the Role:We are seeking a dedicated collections specialist who will be responsible for contacting...


  • Tampa, Florida, United States Refresco Full time

    About the RoleAs an AR Collections Specialist at Refresco, you will play a vital role in ensuring timely collection of outstanding accounts receivable. Your primary focus will be on minimizing accounts receivable risk through thorough analysis and effective communication with customers, account managers, and internal departments.The ideal candidate will...


  • Tampa, Florida, United States Stymco Medical Full time

    Job OverviewWe are seeking an experienced Medical Collections Specialist to join our team at Stymco Medical LLC.Achieving the highest level of customer satisfaction through prompt and courteous communication with patients is key to this role.The ideal candidate will have 2 years of office experience in medical billing/collections and a strong understanding...


  • Tampa, Florida, United States TalentBurst Full time

    The Blood Collection Specialist is responsible for collecting blood samples from patients in a professional and safe manner. This role is ideal for individuals who enjoy working with people and are skilled at handling sensitive medical equipment.Job RequirementsTo be successful as a Blood Collection Specialist, you will need to have excellent communication...


  • Tampa, Florida, United States OneBlood Full time

    At OneBlood, we are seeking a skilled Phlebotomist to join our team. As a Phlebotomist, you will be responsible for collecting blood and blood components from donors in a safe and efficient manner.About the RolePerform phlebotomy procedures to collect blood or blood componentsObtain medical history and vitals from donorsDisplay excellent customer service and...


  • Tampa, Florida, United States Biolife Plasma Services Full time

    BioLife Plasma Services is a leading company in the plasma collection industry, committed to providing high-quality plasma products that change lives.About UsAs a Medical Support Specialist at BioLife Plasma Services, you will be part of a team dedicated to customer service and quality. You will work under the guidance of the Center Manager and Center...


  • Tampa, Florida, United States Quality Counts LLC Full time

    At Quality Counts LLC, we are seeking a highly skilled and detail-oriented Data Entry Specialist to join our team in a fully remote position. This role will play a critical part in supporting our national field operations teams by performing technical support functions such as data entry, processing, and conversion.The ideal candidate will have advanced...


  • Tampa, Florida, United States Sedgwick Full time

    Sedgwick is committed to providing exceptional customer experiences and fostering a culture of caring. We believe in taking care of our colleagues, who are the heart of everything we do. Our company values flexibility, allowing you to balance work and personal life. This means having the time and resources to pursue your passions, sharpen your skills, and...


  • Tampa, Florida, United States Stantec Full time

    Job DescriptionStantec is seeking a highly skilled field ecologist to join our team in Florida. As a Senior Environmental Conservation Specialist, you will provide technical assistance in field data collection, assessment, planning, regulatory consultation, environmental permitting, and restoration projects.Key Responsibilities:Assist technical specialists...


  • Tampa, Florida, United States Sedgwick Claims Management Services Full time

    About UsSedgwick Claims Management Services is a leading provider of claims management solutions.Salary and BenefitsThe estimated annual salary for this position is $60,000 - $80,000, depending on experience. We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.Job DescriptionWe are seeking a highly...


  • Tampa, Florida, United States ENT and Allergy of FL. Full time

    Job Title: Medical Billing Specialist for ENT PracticeEstimated Salary: $55,000 - $65,000 per year.Job Description:We are seeking a highly skilled Medical Billing Specialist to join our team at ENT and Allergy Associates of Florida in Tampa. As a key member of our revenue cycle department, you will play a vital role in ensuring the efficient and accurate...


  • Tampa, Florida, United States My Florida Corp Defunct Full time

    Job SummaryThis is an exciting opportunity to join our team as a Veterinarian Specialist at the State Detention Barn in Tampa, Florida. We are seeking a highly skilled and experienced professional to work with thoroughbred racehorses and other large animals.About the RoleThe successful candidate will be responsible for collecting specimen samples from racing...


  • Tampa, Florida, United States Terracon Full time

    About the RoleWe are seeking a skilled Environmental Remediation Specialist to join our team at Terracon. This role will involve conducting environmental site investigations, assessments, and surveys to sample, measure, and analyze air, water, material, and soil.Key ResponsibilitiesConducting site visits, field observations, and field data collection or...


  • Tampa, Florida, United States Parx Home Health Care Full time

    At Parx Home Health Care, we're committed to delivering high-quality care services in the comfort of our clients' homes. As a Billing and Collections Specialist, you'll play a vital role in optimizing revenue cycle management and supporting the financial health of our organization.


  • Tampa, Florida, United States BioLife Plasma Services Full time

    About the Role">You will be responsible for determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. As a Medical Support Specialist (Plasma Center Nurse), you will work under the guidance of the Center Manager for operational guidance and under the management of the...


  • Tampa, Florida, United States TalentBurst Full time

    Are you passionate about delivering exceptional patient care? Do you have a strong commitment to quality and safety? We are seeking a skilled Phlebotomy Specialist to join our team at TalentBurst in Tampa, FL.Job Summary:The Phlebotomy Specialist will be responsible for collecting blood samples from patients in a safe and efficient manner. This role requires...


  • Tampa, Florida, United States Tavistock Restaurant Collection Full time

    About Tavistock Restaurant CollectionOur company prides itself on delivering exceptional dining experiences. As part of our team, you will play a crucial role in ensuring the highest standards of cleanliness and sanitation in our kitchen.Job OverviewWe are seeking an experienced Dishware Sanitation Specialist to join our team at Tavistock Restaurant...


  • Tampa, Florida, United States Fox Point Recruitment LLC Full time

    About Fox Point Recruitment LLCAt Fox Point Recruitment LLC, we are committed to delivering exceptional results-driven solutions for our clients. Our team of experts works tirelessly to ensure that every candidate has the opportunity to succeed in their chosen career path.Salary: $45,000 - $60,000 per yearThis is an exciting opportunity for a skilled and...