Personal Banker Relationship Builder

3 weeks ago


Nome, Alaska, United States WELLS FARGO BANK Full time
Wells Fargo: Building Strong Customer Relationships

We are seeking an experienced Associate Personal Banker (SAFE) to join our National Branch Network as part of the Consumer, Small & Business Banking division. This role offers a unique opportunity to build strong relationships with customers and help them succeed financially.

About the Job

In this role, you will participate in delivering exceptional customer experiences by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions. You will also assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.

Key Responsibilities:
  • Build strong relationships with customers through proactive outreach and personalized support.
  • Deliver exceptional customer experiences by proposing suitable products, services, and digital solutions.
  • Assist customers with account openings, service requests, and credit applications.
Requirements

To be successful in this role, you will need:

  • A minimum of 6 months of experience interacting with customers or equivalent.
Desirable Skills

We are looking for candidates with:

  • Strong customer service focus with experience handling complex transactions.
  • Proactive engagement skills through outreach via phone or email.
  • Ability to educate and connect customers to technology and mobile banking options.
  • Excellent communication skills to build strong relationships with internal partners.
Benefits

As a Wells Fargo employee, you will enjoy a comprehensive benefits package, including:

  • 401(k) Plan with company match.
  • Paid Time Off and parental leave policies.
  • Critical Caregiving Leave and adoption reimbursement.
  • Tuition Reimbursement and scholarships for dependent children.
Compensation

The estimated salary range for this role is $21.00 - $27.69 per hour, depending on location and experience. This position is eligible for a base pay differential increase to the regular base pay rate specified above.



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