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Lead Front Office Coordinator
2 months ago
Are you prepared to advance your career in the healthcare sector? Moreau Physical Therapy is on the lookout for an enthusiastic individual to take on the role of Full-Time Front Office Team Lead. This position is pivotal in ensuring that our clients are at the heart of our operations. Your expertise in problem-solving and customer service will be essential in maintaining excellence in our front office functions.
Become part of a vibrant and motivated team committed to delivering high standards of service and professionalism. This onsite role offers a competitive hourly wage of $22.00, commensurate with your experience. You will also enjoy a comprehensive benefits package that includes Medical, Dental, Vision, Life Insurance, Paid Time Off, and Uniform Allowance.
Daily ResponsibilitiesAs a Front Office Team Lead at Moreau Physical Therapy, you will experience a diverse and engaging workday. Your responsibilities will include warmly welcoming patients, efficiently managing phone calls, scheduling appointments, and tracking attendance. You will play a crucial role in our customer-focused strategy. Your meticulous attention to detail will be vital as you handle tasks such as collecting co-pays and co-insurances, faxing, scanning documents, and performing other essential clerical duties. The dynamic nature of this role will allow you to demonstrate your problem-solving abilities and commitment to excellence.
Ideal Candidate ProfileTo thrive as our Front Office Team Lead, you should possess a distinctive combination of skills that differentiate you from others. Your outstanding customer service abilities will be tested daily as you engage with patients and colleagues. Reliability, flexibility, courtesy, helpfulness, and friendliness are not just desirable traits but essential qualities for this role. Your self-motivation and sense of urgency will empower you to complete tasks effectively in our fast-paced environment. The capacity to work independently, manage multiple tasks, and maintain exceptional organization is crucial.
Receiving constructive feedback with grace and embodying a collaborative spirit will come naturally to you. Your keen attention to detail, pleasant phone demeanor, and unwavering dedication to excellence will be the foundation for the smooth operation of our front office.
Essential Skills and Qualifications:
- Exceptional customer service skills
- Reliability and flexibility
- Courteous and friendly demeanor
- Self-motivated with a strong sense of urgency
- Able to work independently in a fast-paced environment
- Strong multitasking abilities
- Highly organized
- Willingness to accept constructive criticism
- Team-oriented mindset
- Attention to detail
- Excellent telephone communication skills
- Passion for excellence in daily front office operations
We prioritize the well-being of our team members, both professionally and personally. Our application process is designed to be mobile-friendly, recognizing the value of your time. If you are ready to elevate your management skills and be part of a team that values dedication and camaraderie, we encourage you to consider this opportunity.