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Hotel Operations Manager

2 months ago

Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - Broadway Area Full time
Job Summary

The Hotel Operations Manager is responsible for overseeing the day-to-day operations of the La Quinta Myrtle Beach - Broadway Area hotel, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing the hotel's financial performance, supervising staff, and maintaining high standards of customer service.

Key Responsibilities
  • Manage the hotel's financial performance, including budgeting, forecasting, and financial reporting.
  • Supervise and train staff, including department heads, to ensure that they are meeting their performance goals and providing excellent customer service.
  • Develop and implement strategies to improve hotel operations, including process improvements and cost savings initiatives.
  • Ensure that the hotel is in compliance with all relevant laws and regulations, including health and safety standards.
  • Manage the hotel's relationships with external partners, including vendors and suppliers.
  • Develop and implement marketing strategies to attract new customers and increase revenue.
  • Monitor and analyze key performance indicators (KPIs) to measure the hotel's performance and identify areas for improvement.
Requirements
  • At least 6 years of progressive experience in a hotel or a related field.
  • Strong leadership and management skills, with the ability to motivate and inspire staff.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and external partners.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • High school diploma or equivalent required; bachelor's degree preferred.
Working Conditions

The Hotel Operations Manager will work in a fast-paced hotel environment, with frequent interactions with staff, customers, and external partners. The role will require flexibility and adaptability, with the ability to work varied shifts and respond to changing circumstances.