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Clinical Program Administrator

2 months ago

Chicago, Illinois, United States AMOpportunities Full time
Job Overview

Position Title: Program Coordinator

About Us:

AMOpportunities is at the forefront of Clinical-Training-as-a-Service (CTaaS), serving as the leading provider of clinical training solutions for healthcare trainees globally. Our innovative platform addresses the challenges of clinical training capacity and accessibility, enabling hospitals to generate revenue and attract new talent efficiently. Educational institutions also benefit from our tailored software and services, ensuring compliance with U.S. training standards while expanding student enrollment opportunities.

In response to the increasing global demand for healthcare professionals, we are revolutionizing the learning experience, allowing healthcare trainees to learn and work in diverse environments. With over 3,200 medical trainees benefiting from more than 250 clinical experiences, we are redefining the landscape of healthcare education.

We encourage individuals from all backgrounds to apply, even if they do not meet every qualification listed. Your application is welcome

Role Summary:

The Program Coordinator is essential to managing operations and fostering relationships with international medical students and graduates, as well as U.S. educational partners. This role involves liaising with physicians and their administrative teams to uphold program quality, manage documentation, and verify eligibility criteria. Key responsibilities include overseeing administrative tasks, ensuring accurate and updated program information on AMO's platform, and maintaining compliance with medical facilities regarding immunization and documentation standards.

This position offers remote work flexibility, but candidates must reside in specified states.

Key Responsibilities:

  • Engage with physicians and their teams through phone or video conferencing.
  • Craft strategic emails that resonate with prospective and current preceptors.
  • Build and nurture relationships with preceptors and administrators to ensure satisfaction and success.
  • Understand and address preceptor and student challenges with a proactive, solution-oriented approach.
  • Collaborate effectively with AMO team members to achieve common goals.
  • Create compelling program content that reflects the needs of our students.
  • Manage documentation processes, including reviewing and organizing submissions from medical trainees.
  • Ensure compliance through the credentialing of physicians and medical professionals.
  • Maintain a robust knowledge base of healthcare, medical education, and evolving products and services.
  • Support the onboarding of programs onto AMO's platform.
  • Participate in departmental projects aimed at enhancing processes and achieving data-driven objectives.
  • Perform additional duties as assigned.

Required Skills:

  • Exceptional communication skills, both verbal and written.
  • Ability to effectively present new offerings to clients.
  • Active listening skills with the capacity to ask insightful questions.
  • Adaptability to a dynamic work environment.
  • Strong organizational skills with attention to detail.
  • Self-motivated with the ability to achieve goals independently.
  • Proactive problem-solving skills with a results-oriented mindset.
  • Understanding of partner needs and objectives.

Qualifications:

  • Experience in communication with medical professionals and a background in healthcare.
  • Interest in healthcare or medical education.
  • Experience managing multiple tasks effectively.
  • A bachelor's degree or a minimum of three years of relevant experience.

Preferred Qualifications:

  • Proficiency in Microsoft Office.
  • Familiarity with CRM software, Slack, Trello, and Hubspot.

What We Offer:

  • Competitive salary range of $42,000 to $46,000 annually.
  • Comprehensive benefits package including medical, dental, vision, 401k, tax-exempt student loan repayment, and commuter benefits.
  • A mission-driven work environment focused on support, growth, and achievement.
  • Opportunities for performance-based career advancement.
  • A chance to be part of a rapidly growing education technology company.
  • Work-life balance.

Equal Opportunity Employer:

AMOpportunities is committed to diversity and inclusion, providing equal employment opportunities to all employees and creating a work environment free from discrimination and harassment.

In light of COVID-19, AMOpportunities has transitioned to remote operations, including interviewing and onboarding processes. Our roles may offer hybrid options based on local health guidelines.