IT Support Specialist

1 month ago


Upper Saddle River, New Jersey, United States EarthCam Full time
Job Title: Junior IT Administrator

EarthCam is a leading provider of webcam content, technology, and services. We are seeking a dedicated and hardworking Junior IT Administrator to join our growing team.

Responsibilities:
  • Provide first-level support to internal employees with technical issues related to hardware, software, and infrastructure.
  • Deploy, maintain, and update workstations, peripherals, phones, software, and infrastructure equipment.
  • Administer user accounts and Active Directory/Group Policy.
  • Keep IT spaces organized, inventory, and requisition equipment and consumables.
  • Assist infrastructure, network, and server teams with rollouts, deployments, preventative maintenance, and other projects.
  • Set up equipment for meetings, tradeshows, and special events.
  • Conduct technical training for employees.
Requirements:
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Ability to respond to after-hours emergencies or work after-hours for planned maintenance.
  • Ability to follow through with open issues or assignments and multitask support responsibilities alongside project-based work.
Qualifications:
  • Bachelor's degree in computer science, information technology, information systems, or similar.
  • 3+ years of progressive experience.
  • Knowledge of hand tools and safe operation within IT spaces.
  • Proficiency with Windows Enterprise, Server, Office, Outlook, Exchange, Active Directory, Group Policy.
  • Understanding of TCP/IP networking, DHCP, DNS.
  • Basic to intermediate scripting experience in PowerShell.
  • Physically able to lift up to 50 lbs.
  • Ability to install and terminate network and low-voltage cabling.
Benefits:
  • Excellent salaries, bonuses, benefits, and opportunities for development.
  • Health insurance (single coverage 100% paid by company).
  • Dental and vision insurance.
  • 401K Plan (with aggressive company matching).
  • Paid time off, plus paid holidays.
  • Regular free breakfasts, lunches, and snacks.
  • In-house Yoga sessions.
  • Bicycles to ride around campus.
  • Team BBQs and annual company Olympics.


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