IT Support Specialist
3 days ago
EarthCam is a leading provider of webcam content, technology, and services. We are seeking a dedicated and hardworking Junior IT Administrator to join our growing team.
Responsibilities:- Provide first-level support to internal employees with technical issues related to hardware, software, and infrastructure.
- Deploy, maintain, and update workstations, peripherals, phones, software, and infrastructure equipment.
- Administer user accounts and Active Directory/Group Policy.
- Keep IT spaces organized, inventory, and requisition equipment and consumables.
- Assist infrastructure, network, and server teams with rollouts, deployments, preventative maintenance, and other projects.
- Set up equipment for meetings, tradeshows, and special events.
- Conduct technical training for employees.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
- Ability to respond to after-hours emergencies or work after-hours for planned maintenance.
- Ability to follow through with open issues or assignments and multitask support responsibilities alongside project-based work.
- Bachelor's degree in computer science, information technology, information systems, or similar.
- 3+ years of progressive experience.
- Knowledge of hand tools and safe operation within IT spaces.
- Proficiency with Windows Enterprise, Server, Office, Outlook, Exchange, Active Directory, Group Policy.
- Understanding of TCP/IP networking, DHCP, DNS.
- Basic to intermediate scripting experience in PowerShell.
- Physically able to lift up to 50 lbs.
- Ability to install and terminate network and low-voltage cabling.
- Excellent salaries, bonuses, benefits, and opportunities for development.
- Health insurance (single coverage 100% paid by company).
- Dental and vision insurance.
- 401K Plan (with aggressive company matching).
- Paid time off, plus paid holidays.
- Regular free breakfasts, lunches, and snacks.
- In-house Yoga sessions.
- Bicycles to ride around campus.
- Team BBQs and annual company Olympics.
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