Assistant Branch Manager

2 days ago

New Boston, Texas, United States First Convenience Bank Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at First Convenience Bank. As a key member of our branch operations team, you will be responsible for assisting the Center/Branch Manager in the daily operation of staff, preparing work schedules, and controlling security video processes.

Key Responsibilities
  • Assist the Center/Branch Manager in the daily operation of staff, including preparing work schedules and assisting with bank balancing, staff meetings, customer care, and concerns.
  • Control security video processes as directed by policy and upper management.
  • Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards.
  • Accountable for the achievement of monthly new account production as assigned by upper management.
  • Work closely with the manager to motivate staff to achieve retail and new account production.
  • Manage the branch in the absence of the manager.
  • Conduct training for new hires.
  • Provide bank services to a diverse customer base, including a large Spanish-speaking population.
Requirements
  • At least 18 years of age.
  • High School diploma or equivalency.
  • Minimum of one year management/supervisory experience.
  • Strong sales skills with the ability to effectively develop business.
  • Proven ability to establish and maintain sound relationships with existing and potential customers.
  • Excellent communication skills, leadership, and organizational skills.
  • Extensive cash handling experience.
  • Experience working in a high-volume, fast-paced environment.
  • Must successfully pass a background investigation and drug screen according to company policy.
  • Must be able to get along with co-workers and work effectively in a team environment.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Preferred Qualifications
  • Two-year college degree in business/management or related degree.
  • Banking industry experience.
  • Familiarity with banking laws and ordinances, including Reg CC policies and OFAC.

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