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Senior Account Manager
2 months ago
We are seeking an experienced Account Manager to strengthen and advance customer engagements with the Veterans Affairs (VA) organization. The ideal candidate will leverage extensive career experience and strong relationship building skills to drive business growth and customer satisfaction.
Key Responsibilities- Develop and maintain customer intimacy with mid and senior level leaders across the customer space.
- Act as a subject matter expert in the customer community with a demonstrated ability to discuss and explain differentiated capabilities in Leidos programs, plans and positions on key areas related to customer's enterprise-managed information technology programs.
- Develop customer specific account strategy and goals.
- Ensure a coherent, integrated Leidos message to the customer while promoting corporate capabilities and solutions to meet customer needs.
- Provide input to proposal, pricing, and solution strategy based on customer familiarity.
- Develop strategic partnerships with industry leaders, driving innovation and new business opportunities.
- Coordinate meetings with industry members to develop market insight on acquisition strategy, timing and contract vehicles.
- Interact routinely with various levels of management, functional leads, other staff, and customers.
- Provide an assessment of the customer's direction, trends and strategic opportunities in the 3-5 year time horizon providing results to strategic captures and campaigns, and to internal leaders.
- Complete strategic planning by providing insights as to the evolution of and changes in the customer missions, mission approaches, and funding profiles.
- Contribute to Leidos-developed competitive Intelligence reports by providing insights, assessments and recommendations on customer, partner and competitor activities, intentions and trends.
- Conduct customer assessments on contract/task performance and provide feedback to the line organizations.
- Work with designated capture and campaign teams to shape customer opportunities.
- Bachelor's degree, preferred in related technical field, and related experience, including 15+ years of prior relevant experience or Master's degree with 13+ years of prior of experience.
- Additional years of experience will be considered in lieu of a degree.
- Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.
- Demonstrated access to key government customers and industry partners.
- Experience with federal government budget, investments and acquisition processes.
- Demonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.
- Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels. Excellent oral and written communication skills and able to communicate at multiple levels of the organization.
- Excellent written and verbal communication skills are essential.
- Candidates must be US Citizens and be eligible to obtain a security clearance.
- Proven track record of successful account management at a variety of acquisition sizes.
- Self-starter and ability to manage time independently without direct supervision.
- The ability to operate at the senior level and influence, negotiate and close.
Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.