DIRECTV Installation Specialist
3 days ago
As a DIRECTV Installation Specialist with Adcomm MDU Services, LLC, you will be responsible for delivering exceptional customer experiences through the installation, repair, and maintenance of DIRECTV services in Multi-Dwelling Units (MDUs). The ideal candidate will have strong independent work skills, excellent customer service abilities, and a passion for educating customers on the features and benefits of DIRECTV services.
This role requires working both indoors and outdoors, installing and repairing DIRECTV equipment. You will utilize specialized meters and tools to test satellite dishes and indoor equipment, replace defective equipment as needed, and ensure all services are fully functional. Additionally, you will greet customers professionally, handle customer inquiries, and provide feedback to Adcomm MDU.
Key Responsibilities:
- Deliver exceptional customer service during all phases of DIRECTV system installation, troubleshooting, maintenance, and upgrades.
- Install, upgrade, and repair DIRECTV products in accordance with quality standards.
- Test DIRECTV satellite dishes and indoor equipment using specialized meters and tools.
- Replace defective DIRECTV satellite dishes and equipment as needed.
- Greet customers professionally and ensure installations are completed to their satisfaction.
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