Certified Medical Support Specialist
6 days ago
We are Dynamics ATS Organic, a clinical care delivery affiliate of Edera, dedicated to serving Veterans by reducing wait times for them to gain access to disability screens and separation health assessments required by the Veteran Affairs (VA) to receive benefits. We strive to provide high-quality medical services that make a difference in our patients' lives.
Job OpportunityWe are seeking a skilled Certified/Registered Medical Assistant to join our team As a key member of our medical office staff, you will be responsible for coordinating the medical office and any Veteran/family activity including patient flow related to in-person visits. This role requires excellent customer service skills, Provider support in relation to checking Veterans/patients into the clinic, retrieving medical documentation, scheduling, and examination assistance.
This position involves preparing for and delivering exceptional Veteran/patient handling and care during all interactions – all-inclusive front and back-office duties. Responsibilities include assisting providers with checking veterans/patients into the clinic, scheduling, medical documentation retrieval and submitting all required medical documentation timely.
Responsibilities:
- Prepare for and deliver exceptional Veteran/patient handling and care during all interactions
- Assist providers with checking veterans/patients into the clinic, scheduling, medical documentation retrieval and submitting all required medical documentation timely
- Provide exceptional customer service and support to our patients and providers
- Maintain accurate and up-to-date patient records
- Contribute to the overall success of our medical office team
Requirements:
- Active MA Certification in state of employment
- More than 1 year experience strongly preferred
- Experience with Interacting with the Veteran population preferred
- Knowledgeable with managing provider workflow and scheduling
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