Club Concierge Representative
2 weeks ago
We're looking for a highly motivated Member Services Representative to join our team at Planet Fitness. As a key part of our front desk team, you will play a critical role in delivering an exceptional member experience.
SalaryThe estimated annual salary for this position is $42,000 - $52,000 depending on location and experience.
Key ResponsibilitiesIn this role, you will be responsible for:
- Providing top-notch customer service to members and guests
- Managing front desk activities including phone calls, member check-ins, and new member sign-ups
- Facilitating updates to member accounts and addressing inquiries in a timely and professional manner
To succeed in this role, you will need:
- A proven track record in customer-facing roles
- Basic computer literacy
- A genuine enthusiasm for fitness and wellness
- A positive and engaging personality
As a valued member of our team, you'll enjoy a comprehensive benefits package including:
- Free gym membership
- Continuing education and training
- Opportunities for career advancement
- Recognition and rewards for outstanding performance
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