Club Concierge Representative

2 weeks ago


Vergennes, Vermont, United States Planet Fitness Full time
Work with Us

We're looking for a highly motivated Member Services Representative to join our team at Planet Fitness. As a key part of our front desk team, you will play a critical role in delivering an exceptional member experience.

Salary

The estimated annual salary for this position is $42,000 - $52,000 depending on location and experience.

Key Responsibilities

In this role, you will be responsible for:

  • Providing top-notch customer service to members and guests
  • Managing front desk activities including phone calls, member check-ins, and new member sign-ups
  • Facilitating updates to member accounts and addressing inquiries in a timely and professional manner
Qualifications

To succeed in this role, you will need:

  • A proven track record in customer-facing roles
  • Basic computer literacy
  • A genuine enthusiasm for fitness and wellness
  • A positive and engaging personality
Our Benefits Package

As a valued member of our team, you'll enjoy a comprehensive benefits package including:

  • Free gym membership
  • Continuing education and training
  • Opportunities for career advancement
  • Recognition and rewards for outstanding performance


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