Home Improvement Associate

6 days ago


Waterloo, New York, United States Lowe's Full time

We're seeking a Home Improvement Associate at Lowe's to provide exceptional customer service and support our customers' home improvement needs. As a Home Improvement Associate, you will be responsible for welcoming customers, answering questions, and delivering friendly and professional customer service. You will also assist customers with locating and handling merchandise, down stock merchandise by looking for empty areas on shelves and replenishing supplies, process orders and deliveries accurately, and cross-functionally train in other areas of the store to help deliver the best customer service. In addition, you will prepare merchandise in your department based on customer needs and guide customers through shopping or checkout. Your estimated salary will be around $20.50 per hour, depending on your experience and qualifications. We offer a range of benefits, including multiple health insurance options, tuition assistance program, 401(k) matching, and an associate discount.

About the Role:

This role is perfect for individuals who enjoy working with customers and providing top-notch service. You will work closely with our sales team to provide excellent customer service and support our customers' home improvement needs. You will be responsible for creating a positive customer experience by listening to customers, answering questions, and solving problems. Your estimated salary will be around $21.50 per hour, depending on your experience and qualifications.

Responsibilities:
  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs
  • Guide customers through shopping or checkout


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