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Client Service and Insurance Solutions Specialist

3 weeks ago

Altoona, Pennsylvania, United States APR Full time
About the Job:
We are seeking an experienced Client Service and Insurance Solutions Specialist to join our team at APR. As a key member of our commercial lines team, you will be responsible for delivering exceptional client service and developing strategic insurance solutions to drive business growth and development.

Responsibilities:
  • Manage a portfolio of commercial insurance accounts, ensuring optimal coverage and cost ratios.
  • Develop and maintain strong relationships with key clients, understanding their needs and providing tailored insurance solutions.
  • Collaborate with producers to market new business and negotiate renewals.
  • Work closely with carrier representatives and underwriters to ensure seamless policy implementation and renewal processes.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Requirements:
  • A minimum of 5-7 years of experience in commercial lines account management or related roles in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

The estimated salary range for this position is $75,000-$90,000 per year, depending on location and qualifications.