Logistics Support Specialist

2 weeks ago


Southaven, Mississippi, United States OnTrac Full time

OnTrac is a leading provider of same-day and next-day delivery services in the U.S.

We are seeking an Operations Assistant to assist our Operations Managers with administrative duties and customer service support.

The ideal candidate will have a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

This role involves interacting with drivers and customers to resolve package discrepancies, ensuring on-time delivery, and accurate data entry into the OnTrac system.

Additionally, you will be responsible for verifying deliveries, unpacking packages, and reporting missing or not out for delivery packages.

We offer competitive individual and group benefits, medical, dental, and vision insurance, paid time off, including holiday pay, 401(k) with company match, and a safe and clean work environment.

Requirements include a high school diploma or general education degree (GED), one year of related industry experience, and knowledge of Microsoft Word and Excel programs.

Excellent customer service skills, ability to multitask, self-manage, and work efficiently in stressful situations are essential.

The salary for this position is $19.50 - $22.00 per hour, depending on experience, and the shift is Sunday - Thursday from 6:00 PM to 2:00 AM.



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