Medical Office Representative

6 days ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

This Medical Office Representative role performs customer service functions in the medical practice office. The ideal candidate will ensure a high level of customer satisfaction by providing excellent phone and in-person support to patients and company representatives.

Main Responsibilities
  • Greet patients, obtain required information, and perform patient registration, including insurance verification and co-pay collection.
  • Update patient demographics and company information.
  • Answer phone calls and schedule appointments.
  • Document patient calls and coordinate testing schedules.

Benefits

  • Competitive salary: $45,000 - $60,000 per year
  • Northwestern Memorial Healthcare offers a comprehensive benefits package, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.


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