Automotive Service Coordinator
7 days ago
Job Overview
Rimrock Subaru of Billings is a reputable automotive dealership seeking an experienced Service Advisor to join our team. In this role, you will be responsible for providing exceptional customer service while ensuring the efficient operation of our service department.
Salary and Benefits
The salary range for this position is approximately $50,000 - $70,000 per year, depending on experience, plus commission incentives. Our comprehensive benefits package includes medical, dental, vision, life insurance, and paid time off.
About the Job
Schedule Appointments and Communicate with Customers
- Schedule service appointments by gathering information about needed repairs.
- Greet customers on the service drive, perform a vehicle walk-around, and document customer concerns.
- Keep customers informed about repairs, cost quotes, and vehicle readiness.
Deliver Exceptional Customer Service
- Complete an active delivery at customer pick-up, reviewing all work performed and the final bill.
- Maintain excellent customer service scores.
Qualifications and Requirements
To be successful in this role, you should have:
- A high school diploma or equivalent.
- At least one year of previous automotive service experience.
- Excellent organization and follow-up skills.
- Demonstrated ability to provide high-level customer service.
- Strong communication and interpersonal skills.
- Proficiency with computers.
- A goal-driven attitude and strong desire to succeed.
Why Join Rimrock Subaru?
- Competitive earning potential and advancement opportunities.
- An excellent benefits package with multiple plan options.
- Paid training and professional development opportunities.
- Paid holidays and time off.
- Employee vehicle purchase plan.
Rimrock Subaru is an Equal Opportunity Employer.
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