Technical Support Specialist

2 weeks ago


Waldorf, Maryland, United States AT&T Full time

Job Summary:

The Communications Technician will be responsible for installing, repairing, and maintaining various communication systems and equipment. The ideal candidate will have an active Top Secret security clearance and be able to work with various testing equipment, measuring devices, meters, and tools.

Key Responsibilities:

  • Install, repair, and adjust communication systems and equipment
  • Test, diagnose, and analyze troubles
  • Perform routine maintenance, including inspecting, cleaning, testing, and lubricating
  • Keep detailed records of work activities
  • Interpret AT&T practices, diagrams, specifications, drawings, and service orders
  • Use soldering iron and mechanical connecting tools to terminate or connect wires
  • Maintain rectifiers, batteries, and related power equipment

Additional Responsibilities:

  • In special services assignment, the following additional functions may be performed: handling customer contacts, accepting trouble reports, testing circuits, analyzing results, and directing trouble investigations
  • Track progress of service starts and rearrangements

Requirements:

  • Active Top Secret security clearance
  • Ability to work with various testing equipment, measuring devices, meters, and tools
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Working Conditions:

The Communications Technician will work in a fast-paced environment with a focus on providing excellent customer service. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to meet deadlines.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

Equal Employment Opportunity:

AT&T is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment, and where all employees feel valued and respected.



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