Assistant General Manager
1 week ago
Welcome to Fairfield Inn & Suites North Conway and Lafrance Hospitality, where we are excited to announce a new opportunity to join our team as an Assistant General Manager. This role plays a critical part in ensuring the smooth operations of our hotel, and we are looking for a candidate with a passion for hospitality and excellent communication skills.
Key Responsibilities:- Manage front office operations, including guest service, room availability, and cost controls
- Lead and motivate team members, providing coaching, training, and help with performance evaluations
- Monitor guest satisfaction and implement improvements to enhance the guest experience
- Ensure compliance with Marriott and Lafrance Hospitality standards
- Collaborate with other departments, such as housekeeping and maintenance, to maintain a seamless operation
- Prior hotel experience 1-2 years, preferably in a leadership role
- Front of the house hotel experience
- Strong knowledge of front desk operations or property management
- Detail-oriented with excellent interpersonal and communication skills
- Flexibility to work a variety of shifts, including weekends and holidays
- PTO & 401K
- Bonus Program
- Brand Wide Room Discounts
- Company Wide Room Discount Program
- Annual Review Program
- Extensive Room for Growth
- Paid Training
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