PEO Benefits Specialist
2 months ago
We are seeking a highly skilled PEO Benefits Specialist to join our team at Paychex. As a key member of our client support team, you will be responsible for providing exceptional service to our clients and their employees, ensuring timely processing and maintenance of client accounts.
Key Responsibilities- Provide excellent customer service to clients, employees, and internal partners via various communication channels.
- Contact clients and employees via outbound calls and emails as needed to resolve issues and promote product offerings.
- Process benefit enrollments for PEO product offerings to ensure timely processing and compliance with regulatory requirements.
- Research and resolve basic product and service issues to maintain accurate and timely responses.
- Document information in CRM to track interactions and utilize necessary systems.
- Prepare and process basic benefit adjustments and provide guidance to clients and employees on product offerings.
- Maintain knowledge of product offerings, regulatory changes, and industry developments to ensure compliance with departmental processes and company guidelines.
- Research and complete weekly processing reports and perform data input with strong prioritization and organizational skills.
- Utilize problem resolution techniques to assist customers, internal and external partners, and make recommendations to the team and management.
- Interact with Health & Benefit carriers to resolve customer needs and participate in special projects as needed.
- Diploma required
- 2 years of experience in customer service
- Demonstrates customer service skills
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ hourly. Please note that this range is the base pay only and does not consider other components that make up the total rewards package for the position.
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PEO Benefits Specialist
4 weeks ago
West Palm Beach, Florida, United States Paychex Full timeJob SummaryWe are seeking a highly skilled PEO Benefits Specialist to join our team at Paychex. As a key member of our client support team, you will be responsible for providing exceptional service to our clients and their employees, ensuring timely processing and maintenance of client accounts.Key ResponsibilitiesProvide excellent customer service to...
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PEO Benefits Specialist
1 month ago
West Palm Beach, Florida, United States Paychex Full timeJob SummaryWe are seeking a highly skilled PEO Benefits Specialist to join our team at Paychex. As a key member of our client support team, you will be responsible for providing exceptional service to our clients and their employees, ensuring timely processing and maintenance of client accounts.Key ResponsibilitiesProvide excellent customer service to...
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PEO State Unemployment Hearing Specialist
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PEO State Unemployment Hearing Specialist I
2 months ago
West Palm Beach, Florida, United States Paychex Full timeJob SummaryWe are seeking a highly skilled PEO State Unemployment Hearing Specialist I to join our team at Paychex. As a key member of our organization, you will play a critical role in guiding clients through the unemployment hearing process and serving as a client representative.Key ResponsibilitiesPrepare clients for unemployment hearings to ensure they...
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PEO State Unemployment Hearing Specialist I
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