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Senior Messaging Engineer

2 months ago

Whippany, New Jersey, United States Barclays Full time
About the Role

We are seeking a highly skilled Senior Messaging Engineer to join our team at Barclays. As a key member of our Collaboration Services team, you will be responsible for designing and developing solutions to complex organizational email infrastructure, incidents, system administration issues, and network concerns.

Key Responsibilities
  • Design and develop solutions to complex organizational email infrastructure, incidents, system administration issues, and network concerns.
  • Collaborate with technical support teams to deliver resolutions.
  • Perform systems management and integration functions by utilizing problem management systems to drive process optimizations.
  • Carry out operations systems management and preventative maintenance, including proactive monitoring, system checks, and scheduled maintenance activities.
  • Leverage knowledge of MS Exchange Servers, MS Office 365, and MS Azure to ensure organization email infrastructure is optimally available, functional, and operating pursuant to design and compliance standards.
  • Analyze technical communications regarding email internal tower encompassing services supporting over 150,000 email inboxes.
  • Participate in collaboration services technical change review and approval meetings to review changes, share inputs, and analyze potential impact of technical changes on email services.
  • Chair regular sessions with global Subject Matter Experts to assess services positions and reports, assign work, and ensure escalation issues are addressed.
  • Ensure organization email services are running within accepted Service Level Agreements.
  • Deploy and test new features and product updates within lab environments to complete proof of concepts.
  • Perform review cycles of messaging services and process to ensure elimination of technical issues.
  • Act as Subject Matter Expert for MS Exchange suite of products.
Requirements
  • Minimum of a Bachelor's degree (3 or 4 year degree acceptable), or foreign equivalent, in Computer Science, Computer Engineering, Information Technology, or related field.
  • At least five (5) years of post-baccalaureate experience as a Messaging Engineer, Messaging Analyst, Programmer Analyst, Messaging Consultant, or related occupation managing and administering electronic communications infrastructure.
  • At least three (3) years of employment experience with each of the following required skills:
    • Subject Matter Expertise with messaging and collaboration product stacks including MS 365 Cloud Productivity Suite, MS Exchange Server, MS Exchange Hybrid Deployments with MS Cloud, MS Azure, MS Security & Compliance Center, MailMarshal Email Scanner, Symantec Messaging Gateway, MessageLabs and Enterprise Vault;
    • Technology design, engineering, email services modernization, and integration of products to improve organizational employee collaboration experience;
    • Planning messaging and collaboration solution deployments and releases configured according to organizational technology roadmaps and benchmarks based on region, business units, cyber-security, and compliance standards;
    • Deploying, configuring, and maintaining lab infrastructure and enabling test environments to develop solutions;
    • Participating in solution delivery and defect management processes including creating and maintaining document repository;
    • Utilizing PowerShell scripting to automate workflows;
    • Leveraging strategic partnerships to enable acceleration and standardization in-line with business priorities and projects;
    • Collaborating with messaging tower leads, service management, and stakeholders to ensure email service design, implementation, and documentation is accepted and email service integrity and availability is tested.