Enterprise Relationship Management Lead
5 days ago
ZEMA Global Data US, LLC is seeking an experienced Enterprise Relationship Management Lead to drive revenue growth by managing and expanding relationships with high-value clients.
Key Responsibilities:- Account Management & Growth:
- Manage and grow a portfolio of key strategic accounts.
- Develop deep client relationships, acting as a trusted advisor and partner.
- Create tailored strategies to drive retention, expansion, and satisfaction.
- Business Development & Sales Strategy:
- Identify upsell, cross-sell, and renewal opportunities within existing accounts by linking business performance / strategic goals to desired Zema outcomes.
- Creation of proposals, assist in RFP responses, and communication of the value proposition to align solutions with client needs.
- Collaborate with internal teams (Product, Marketing, and Customer Success) to deliver innovative solutions that meet client needs.
- Lead contract negotiations and close deals to meet or exceed revenue targets.
- Customer Insights & Planning:
- Analyze client business objectives, industry trends, and challenges to propose solutions that align with their strategic goals.
- Develop and maintain account plans that outline key milestones, growth opportunities, and risk mitigation strategies.
- Plan and execute Quarterly Business Reviews for assigned, strategic accounts.
- Continuously provide and update Market Maps, Account Plans and multi-year strategic value maps.
- Collaboration & Reporting:
- Coordinate with cross-functional teams to ensure a seamless customer experience.
- Provide regular forecasts, pipeline updates, and reports to leadership.
- Attend industry events, conferences, and meetings to represent the company and build relationships.
To succeed in this role, you will need:
- Bachelors degree in business, engineering, marketing, or a related field (MBA is a plus).
- 10+ years of experience in B2B sales, account management or business development.
- Experience in the Energy and Commodities industries is mandatory.
- Proven experience managing complex, high-value SaaS opportunities and accounts, while exceeding revenue targets.
- ETRM/trading platform experience preferred.
- Strong business acumen with the ability to understand customer needs and market trends.
- Strong understanding of enterprise sales cycles, sales methodologies (e.g., Challenger, MEDDIC), and pipeline management.
- Exceptional communication and negotiation skills, with the ability to engage and influence senior stakeholders.
- Excellent negotiation, communication, problem-solving and presentation skills with experience interfacing at the executive level.
- Ability to work in a highly collaborative, dynamic environment and adapt quickly to changing market conditions.
- Experience in creating and managing Enterprise Software forecasts.
- Experience with CRM tools (e.g., Salesforce) and other sales tools.
We offer a competitive salary range of $150,000 - $200,000 per year, benefits package, opportunities for professional development and career advancement, and a collaborative and innovative work environment. At ZEMA Global Data US, LLC, we are committed to equal opportunities for everyone and welcome applications from people of all backgrounds, genders, races, sexual orientations, abilities, and beliefs.
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