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Tax Office Manager

2 months ago

Jersey City, New Jersey, United States H&R Block Full time
Job Title: Team Leader

We are seeking a highly motivated and experienced Team Leader to join our team at H&R Block. As a Team Leader, you will be responsible for leading a team of tax professionals and providing exceptional customer service to our clients.

Key Responsibilities:
  • Lead a team of tax professionals to achieve sales and customer satisfaction goals
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
  • Manage daily operations of the tax office, including scheduling, inventory, and customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with district managers to achieve business objectives and goals
Requirements:
  • 2+ years of experience in a customer service or leadership role
  • Proven track record of success in leading teams and achieving sales goals
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer:
  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Employee assistance program and wellness initiatives

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please apply today