Valet Parking Attendant

1 month ago

Providence, Rhode Island, United States LAZ Parking Full time
Job Summary

We are seeking a highly skilled Valet Parking Attendant to join our team at LAZ Parking. As a Valet Parking Attendant, you will be responsible for efficiently and safely parking vehicles in designated areas for hotel guests and visitors.

Key Responsibilities
  • Open doors for guests and visitors and assist them to enter or leave property.
  • Complete a Pre-Park Inspection of every vehicle that you are in charge of moving.
  • Ensure parking areas/levels are secure, safe, and immediately give report of any observed security problems, unauthorized personnel, or safety/vehicle hazards to the shift supervisor or manager.
  • Keep vehicles and vehicle keys secure and safe.
  • Ensure parking procedures are properly communicated to visitors and guests.
  • Adhere to all company procedures and policies.
  • Report all cases of injuries, unsafe work conditions, and accidents to the shift supervisor or manager.
  • Proper cell phone etiquette when on the clock.
  • Have a clean and professional appearance that meets company grooming and uniform standards.
  • Protect company assets and ensure proprietary information is kept confidential.
  • Follow company standard procedure in welcoming and acknowledging all guests and visitors.
  • Be expectant of guest needs and meet them promptly.
  • Thank and show genuine appreciation to guests when necessary.
  • Employ professional language in communicating with colleagues, guests, and visitors.
  • Employ appropriate etiquette in answering telephone calls.
  • Ensure cordial working relationships with other people.
  • Work effectively and support team to achieve set goals.
  • Follow both company and client quality assurance standards and expectations in delivering of service.
  • Run or stand for a long period of time throughout the work shift.
  • When idle post up in a professional manner awaiting opportunities to service guests.
  • Push, carry, lift, and move items weighing up to 50 pounds by self.
  • Perform other duties as may be assigned by the supervisor and or manager.
Requirements
  • Strong ability to communicate in standard English language; read and understand short memos and correspondence, and simple instructions; and to write simple correspondence.
  • Strong ability to give information to clients, guests, and colleagues in small group settings or one-on-one.
  • Ability to apply units of American currency in performing simple additions and subtraction, as well as multiplications and divisions.
  • Ability to work extended hours and flexible schedules.
  • Willingness to work at multiple facility locations.
  • Ability to handle challenging and at times, emotionally charged situations.
  • Demonstrates a sense of urgency and timeliness.
  • Excellent team building and interpersonal skills.
Education and Experience
  • High school diploma or GED.
  • Strong customer service experience.
  • Cash handling experience is preferred but not required.
  • Parking industry experience is preferred but not required.
Physical Demands

Willingness to work in the elements: heat, wind, snow, rain, etc.

  • Ability to lift, push and pull at least 25 pounds.
  • Ability to stand, walk and run (MOVE WITH PURPOSE) for extended periods of time.
  • Ability to bend, stoop, squat and lift frequently throughout a shift.

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