Valet Attendant

2 months ago

Providence, United States LAZ Parking Full time

What's in it for you?

We are redefining parking management and having fun doing it To support our company’s culture of investing in our people, we offer employees the following perks:

 Hiring immediately 

Great Base pay & tips includedCash Tips Daily Flexible Schedule- we are looking for AM, PM and Overnight shifts. Growth Opportunities Pay Activ– On-demand access to earned wages, get up to 50% of your earned wages immediately. Paid training

The following programs are available to help support you as a LAZ employee, free of charge. 

Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not. Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling. Smoking Cessation Program

 Additional Benefits: 

401(k) with Employer Match Medical, dental, vision – 3 plan options 

We are a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today

Summary

As a member of the hotel's valet service team, the Valet Parking Attendant will be responsible for efficiently and safely parking vehicles in designated areas for hotel guests and visitors.

Essential Responsibility and Duties:

Open doors for guests and visitors and assist them to enter or leave property. Complete a Pre-Park Inspection of every vehicle that you are in charge of moving. Ensure parking areas/levels are secure, safe, and immediately give report of any observed security problems, unauthorized personnel, or safety/vehicle hazards to the shift supervisor or manager. Keep vehicles and vehicle keys secure and safe. Ensure parking procedures are properly communicated to visitors and guests. Adhere to all company procedures and policies. Report all cases of injuries, unsafe work conditions, and accidents to the shift supervisor or manager. Proper cell phone etiquette when on the clock Have a clean and professional appearance that meets company grooming and uniform standards. Protect company assets and ensure proprietary information is kept confidential. Follow company standard procedure in welcoming and acknowledging all guests and visitors. Be expectant of guest needs and meet them promptly. Thank and show genuine appreciation to guests when necessary. Employ professional language in communicating with colleagues, guests, and visitors. Employ appropriate etiquette in answering telephone calls. Ensure cordial working relationships with other people. Work effectively and support team to achieve set goals. Follow both company and client quality assurance standards and expectations in delivering of service. Run or stand for a long period of time throughout the work shift. When idle post up in a professional manner awaiting opportunities to service guests. Push, carry, lift, and move items weighing up to 50 pounds by self. Perform other duties as may be assigned by the supervisor and or manager. Values Team Relationships: Building strong team relationships is crucial for creating a cohesive and supportive work environment. When team members value each other and collaborate effectively, it leads to higher morale, increased productivity, and better overall service for guests. Honesty and Integrity: Honesty and integrity are fundamental to maintaining trust and credibility. By being honest and acting with integrity, employees ensure that they are reliable and dependable, which is essential for delivering exceptional service and fostering a positive reputation for the hotel. Respect for Other People's Property: Respecting other people's property is essential in the valet service industry. This means treating guests' vehicles and belongings with the utmost care and responsibility, which helps build trust and satisfaction among guests, leading to repeat business and positive reviews. Truthfulness: Being truthful in all interactions promotes transparency and accountability. Truthfulness ensures clear communication and helps in resolving issues promptly and effectively, thereby enhancing the overall guest experience and maintaining a positive work culture.

 **Team Values**

Requirements – Skills, Abilities, and Knowledge – for the Valet Parking Attendant Role

If you are seeking the job of a valet parking attendant and want to know what requirements are commonly set by employers to qualify candidates for the role, the following will guide you:

Strong ability to communicate in standard English language; read and understand short memos and correspondence, and simple instructions; and to write simple correspondence. Strong ability to give information to clients, guests, and colleagues in small group settings or one-on-one. Ability to apply units of American currency in performing simple additions and subtraction, as well as multiplications and divisions. Ability to work extended hours and flexible schedules. Willingness to work at multiple facility locations. Ability to handle challenging and at times, emotionally charged situations. Demonstrates a sense of urgency and timeliness. Excellent team building and interpersonal skills.

Education:

High school diploma or GED.

Experience:

Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required.

Physical Demands:

Willingness to work in the elements:

Heat, Wind, Snow, Rain, etc. Ability to lift, push and pull at least 25 pounds. Ability to stand, walk and run (MOVE WITH PURPOSE) for extended periods of time. Ability to bend, stoop, squat and lift frequently throughout a shift.

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