Crest Cadillac Service Representative

3 weeks ago


Frisco, Texas, United States Crest Cadillac Full time

Join Our Team at Crest Cadillac

We are looking for a skilled and enthusiastic individual to fill the role of Service Cashier/Booker. In this position, you will have the opportunity to develop your skills in customer service, transaction processing, and teamwork.

Key Responsibilities:

  • Calculate customer bills accurately using the dealership's computer system.
  • Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
  • Make change accurately and issue receipts to customers.
  • Answer phones and direct consumers to the proper department and follow up in a timely manner.
  • Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution.

About You:

  • You have excellent communication skills and are able to provide exceptional customer service.
  • You are proficient in using the dealership's computer system and have experience with Microsoft Office suite.
  • You are available to work flexible hours on weeknights and weekends.
  • You have a clean driving record and a professional personal appearance.

Benefits:

  • A competitive salary range of $50,000 - $70,000 per annum, depending on experience.
  • A comprehensive benefits package, including health coverage, dental coverage, vision coverage, group life, short/long term disability, and 401K.
  • A fun and dynamic work environment with opportunities for career growth and professional development.


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