Technical Team Lead
2 days ago
The Head of Technical Support will be responsible for leading a team of technical support specialists in resolving technical issues and providing exceptional customer service. This role requires strong leadership and technical skills, as well as the ability to communicate effectively with both technical and non-technical stakeholders.
Key Responsibilities:
- Team Leadership: Lead and motivate a team of technical support specialists.
- Issue Resolution: Act as the escalation point for complex technical problems and troubleshoot and resolve issues related to hardware, software, and IT processes.
- Communication: Maintain clear and effective communication with team members and end-users.
- Process Improvement: Work with the IT manager to identify and implement process improvements to enhance the efficiency and effectiveness of the helpdesk operations.
Requirements:
- Experience: Minimum of 3 years of experience in IT support or a related field, ideally with an MSP.
- Technical Skills: Strong knowledge of hardware, software, and networking troubleshooting, experience with RMM tools/ticketing software, and proficiency in Microsoft 365/Azure AD administration.
- Problem-Solving: Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions.
- Leadership: Proven ability to lead and motivate a team, with experience in providing training and support.
Why Join Us:
- Growth Opportunities: We offer career development and training opportunities to help you grow professionally.
- Innovative Environment: Be part of a team that values creativity and innovation.
- Competitive Benefits: Enjoy a comprehensive benefits package including health, dental, vision insurance, and more.
- Estimated Salary: $70,000 - $90,000 per year based on location and experience.
-
Paramus, New Jersey, United States Bergen County Technical Schools Full timeAre you a dedicated and compassionate healthcare professional seeking a rewarding career as a School Nurse? Bergen County Technical Schools is currently looking for a skilled and certified School Nurse to join our team.The ideal candidate will possess a New Jersey DOE School Nurse certificate, current New Jersey RN license, and a strong commitment to...
-
Bakery Team Lead
6 days ago
Paramus, New Jersey, United States Crumbl Cookies - Longbow Full timeRole OverviewCrumbl Cookies - Longbow is seeking a skilled Bakery Team Lead to join our team. As a key member of our bakery, you will be responsible for leading the production of high-quality cookies and providing exceptional customer service.
-
Customer Service Team Lead
6 days ago
Paramus, New Jersey, United States Juno Search Partners Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team in Bergen County, NJ.About the RoleProvide exceptional customer service via phone, email, fax, and other communication channels.Offer product information, pricing, and shipping details to clients.Enter and process customer orders efficiently.Maintain accurate records of...
-
Crumbl Cookies Baker
4 weeks ago
Paramus, New Jersey, United States Crumbl Cookies - Longbow Full timeWe are seeking an experienced Bakery Team Manager to lead our team at Crumbl Cookies - Longbow. As a key member of our management team, you will be responsible for ensuring the highest quality products and exceptional customer service.Key Responsibilities:Lead and manage a team of bakers to achieve production targets and maintain high-quality...
-
Paramus, New Jersey, United States VF Corporation Full timeUnlock Your Potential with VF CorporationVF Corporation is a world-leading apparel, footwear and accessories company empowering movements of sustainable and active lifestyles. We're passionate about unleashing human potential, driven by the ideas, energy, and commitment of our people.We're seeking an experienced Floor Lead to join our dynamic retail team at...
-
Reliable School Nurse Substitute
6 days ago
Paramus, New Jersey, United States Bergen County Technical Schools Full timeBergen County Technical Schools is committed to providing high-quality educational services to students in New Jersey. We are seeking a qualified Substitute Nurse to join our team.Estimated Salary: $60,000 - $80,000 per yearJob Description:This position involves substituting for regular school nurses and ensuring the health and well-being of students in...
-
Strategic Technical Solutions Designer
7 days ago
Paramus, New Jersey, United States HCL Technologies Full timeAbout the RoleHCL Technologies seeks a highly skilled Solution Development and Delivery Visionary to play a pivotal role in designing and implementing complex technical solutions.Key ResponsibilitiesTo architect, design and develop solutions for product or project deliveryTo bridge the gap between client needs and business goals by gathering requirements and...
-
Nurse Substitute Position Available
5 days ago
Paramus, New Jersey, United States Bergen County Technical Schools Full timeJob Title: Nurse Substitute Position AvailableAbout Us:Bergen County Technical Schools is a reputable educational institution committed to providing quality education to its students. We are seeking a skilled and dedicated substitute nurse to join our team.Job Description:The successful candidate will be responsible for substituting as a nurse in our school,...
-
Retail Team Lead
3 weeks ago
Paramus, New Jersey, United States Hobby Lobby Full timeJob OverviewHobby Lobby offers a unique opportunity for career advancement starting at the Co-Manager position. As a dynamic and creative leader, you will be engaged in daily operations and work to develop your team's potential.Salary InformationThe estimated salary range for this position is $70,000 to $75,000 annually, plus bonus opportunities.Key...
-
Master Cookie Connoisseur and Team Leader
7 days ago
Paramus, New Jersey, United States DOUGH BUDS 3 LLC Full timeAbout Us">Dough Buds 3 LLC, the proud franchisee of Crumbl Paramus, is seeking an exceptional individual to fill a leadership role in our rapidly growing team.Role OverviewWe are looking for a highly skilled and experienced leader to join our management team as a Store Manager. The successful candidate will be responsible for leading a large and diverse...
-
Digital Transformation Project Lead
5 days ago
Paramus, New Jersey, United States Blinds To Go Full timeJob Title: Digital Transformation Project LeadAbout Company: Blinds To Go is a leading company in the industry, looking for an experienced professional to lead our digital transformation project. The ideal candidate should have a minimum 5 years' experience in a multi-plant, made-to-order, manufacturing environment and be familiar with at least one ERP...
-
Meat Team Associate
2 days ago
Paramus, New Jersey, United States ShopRite Full timeAbout ShopRiteAs a leading retailer in the Northeast, ShopRite offers its employees a dynamic work environment and opportunities for career growth.Salary: The estimated salary for this position is $45,000 - $65,000 per year, depending on experience.Job Description:Maintain a clean, safe, and organized workspace to ensure compliance with Department Sanitation...
-
SAP ABAP Developer Lead
2 days ago
Paramus, New Jersey, United States Resource Informatics Group Inc Full timeAbout Resource Informatics Group IncWe are a reputable company seeking an experienced SAP ABAP Developer to lead our development team.
-
Care Team Health Specialist
7 days ago
Paramus, New Jersey, United States HMH PHYSICIAN SERVICES, INC. Full timeCompany Overview">We are Hackensack Meridian Health, a leading healthcare organization dedicated to delivering exceptional patient care and improving the health of our communities. Our team members are the heart of what makes us better.">Salary">The estimated salary for this role is $65,000 - $85,000 per year, depending on experience and qualifications.">Job...
-
Dessert Specialist Lead
1 week ago
Paramus, New Jersey, United States Crumbl Cookies - Longbow Full timeExciting Opportunity at Crumbl Cookies - LongbowWe are seeking a skilled and dedicated Dessert Specialist Lead to join our team at Crumbl Cookies - Longbow. As a key member of our bakery team, you will be responsible for maintaining the highest standards of quality and cleanliness in our kitchen.About the RoleThe successful candidate will have previous...
-
IT Support Operations Manager
2 days ago
Paramus, New Jersey, United States Worldwide Logistics Group Full timeJob Title: IT Support Operations ManagerWe are seeking a highly skilled and experienced IT Support Operations Manager to join our team at Worldwide Logistics Group. As the lead for our IT helpdesk, you will be responsible for guiding a team of technical support specialists in providing efficient and effective resolution of technical...
-
Lead Physical Rehabilitation Specialist
6 days ago
Paramus, New Jersey, United States Tender Touch Rehab Services, LLC Full timeAbout Us:Tender Touch Rehab Services, LLC is part of Enhance Therapies, a family of therapy companies with over 30 years of industry-leading experience in providing quality rehabilitation services to various facilities across the nation. We are hiring a passionate full-time Physical Therapist to join our growing team. This role offers unparalleled schedule...
-
Lead Operations Specialist
1 week ago
Paramus, New Jersey, United States Abercrombie & Fitch Full timeAbercrombie & Fitch is seeking a dynamic and results-driven Lead Operations Specialist to join our team in Garden State.As a key member of our operations team, you will play a critical role in driving sales results by analyzing business performance and providing strategic recommendations. Your expertise in people management, creativity, and business acumen...
-
Medical Center LPN Team Member
7 days ago
Paramus, New Jersey, United States New Bridge Medical Center Full timeAbout UsNew Bridge Medical Center offers a unique opportunity to join our team of dedicated healthcare professionals. As a leading healthcare provider, we are committed to delivering high-quality, patient-centered care to our diverse community.Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team. The ideal candidate will...
-
IT Helpdesk Operations Manager
6 days ago
Paramus, New Jersey, United States Worldwide Logistics Group Full timeJob OverviewWorldwide Logistics Group is seeking a skilled and experienced IT professional to lead our helpdesk team. As the IT Helpdesk Operations Manager, you will be responsible for guiding a team of technical support specialists in resolving complex technical issues and providing exceptional customer service.Key ResponsibilitiesTeam Leadership: Supervise...