Teller Coach and Customer Service Specialist
3 weeks ago
PNC Financial Services Group is seeking a talented professional to join our Retail Branch organization as a Lead Teller. This role plays a critical part in delivering exceptional customer service, coaching and mentoring Tellers, and driving business growth through referrals and sales initiatives.
The successful candidate will be based in St. Charles, Missouri at the Cottleville Branch retail banking branch. They will be responsible for greeting customers, educating them on new technology, supervising customer transactions managing cash handling operations, and assisting with outbound calling initiatives. Additionally, this position involves coaching and mentoring Tellers by example to deliver a unique customer experience, improving customer financial wellbeing, and creating loyalty while increasing share of wallet.
This role requires strong communication skills, ability to work effectively in a team environment, and a passion for delivering exceptional customer service. If you are a motivated individual looking to grow your career in finance, we encourage you to apply for this exciting opportunity
We offer a comprehensive benefits package, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Our employees take pride in our reputation, and we expect our employees to be CUSTOMER FOCUSED, knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information in creating customized customer solutions.
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Lead Customer Experience Coordinator
2 weeks ago
Saint Charles, Missouri, United States PNC Financial Services Group Full timeAs a key member of PNC's Retail Branch organization, the Lead Teller plays a crucial role in delivering exceptional customer experiences. Based in St. Charles, Missouri at the Cottleville Branch retail banking branch, this full-time position involves coaching Tellers on customer service skills and supervising conversations that enable referral opportunities...
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Customer Service Team Lead
2 weeks ago
Saint Charles, Missouri, United States PNC Financial Services Group Full timeWe are seeking a highly skilled and experienced professional to join our team as a Lead Teller in our Retail Branch organization. Based in St. Charles, Missouri, this full-time position offers a unique opportunity to make a real difference in the lives of our customers.About the RoleThe ideal candidate will have strong leadership skills, with the ability to...
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Branch Operations Manager
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Saint Charles, Missouri, United States PNC Financial Services Group Full timeLead Teller Job DescriptionWe are seeking a highly skilled and motivated professional to join our Retail Branch organization as a Lead Teller. This role involves greeting customers, educating them on new technology, managing cash handling operations, and assisting with outbound calling initiatives. The successful candidate will be based in St. Charles,...
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Age Group Coaching Specialist
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Customer Service Specialist
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Pediatric Behavior Coach
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