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Shift Leader

1 month ago


Chantilly, Virginia, United States Potbelly Sandwich Works Full time
Job Title: Shift Leader

At Potbelly Sandwich Works, we're looking for a Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and quality products.

Key Responsibilities:

  • Lead a team of associates to execute outstanding product quality and customer service
  • Manage and develop associates to achieve sales and cost control goals
  • Ensure all security procedures are followed and back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues

Requirements:

  • At least 18 years old
  • A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • Ability to stand/walk for 8-9 hours or as needed
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally

What We Offer:

  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

Why Work at Potbelly?

We're an equal opportunity employer and value diversity in our workplace. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.