Front Desk Coordinator

Stokes Counseling Services is a leading mental health private practice in Connecticut, dedicated to providing high-quality counseling services and individual medication management. Our team of licensed clinicians is passionate about helping individuals achieve positive change and alleviate unwanted symptoms.

We pride ourselves on our strength-based, solution-focused approach, utilizing a variety of modalities, including solution-focused therapy and Cognitive Behavioral Therapy. Our friendly and down-to-earth approach has earned us a reputation as a trusted provider of mental health services in the community.

As the Front Desk Receptionist, you will be the first point of contact for many of our clients, providers, and community partners. You will be responsible for scheduling new appointments, insurance verification, managing a waiting room, problem-solving incoming inquiries, and performing light housekeeping tasks to maintain a welcoming space.

• Schedule new appointments and manage the daily schedule
• Verify insurance coverage and obtain authorizations as needed
• Manage a waiting room of up to 15 people, ensuring a comfortable and calm environment
• Respond to incoming inquiries from clients and providers in a professional and courteous manner
• Perform light housekeeping tasks to maintain a clean and welcoming space

• Previous experience as a medical receptionist preferred
• Excellent communication and interpersonal skills
• A love for working with people
• Experience with behavioral health services is an asset
• Strong computer skills, particularly in MS Office suite
• Ability to multitask efficiently and prioritize tasks
• High school diploma or equivalent required

$19.00 per hour