Sales Associate

21 hours ago

Meridian, Idaho, United States StretchLab Full time
Job Title: Sales Associate PT

We are seeking a highly motivated and sales-driven individual to join our team as a Sales Associate PT at StretchLab. As a key member of our studio team, you will be responsible for building and maintaining our member base, providing exceptional customer service, and promoting our services to new and existing clients.

Responsibilities:
  • Conduct sales processes, including lead follow-up, first visit booking, initial consultation, and sale of memberships.
  • Book and confirm sessions accurately.
  • Greet and check in clients and prospects when they enter the studio.
  • Conduct tours of the studio while establishing relationships and targeting individual needs and wants.
  • Maintain an acceptable level of personal sales production.
  • Emphasize and enforce the objectives of the studio as a fitness and wellness provider.
  • Present available services to current or prospective members.
  • Provide excellent customer service to clients in person, on the phone, and in emails and texts.
  • Respond to all emails and phone calls the same day and escalate issues to managers.
  • Participate in special events to promote the studio.
  • Maintain a clean, organized, and welcoming studio environment.
Qualifications:
  • At least one year of proven direct-to-consumer sales experience.
  • At least one year of customer service experience.
  • Willingness to work in any of our three studios on any given day.
  • Fitness/wellness knowledge, experience, or background.
  • Self-motivated and comfortable working both independently and as a part of a team.
  • Excellent sales, communication, and customer service skills.
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretching services.
  • Team player with clear and consistent communication with clients, team, and management.
  • Ability to stand for up to 8 hours throughout the workday.
  • Fluent in English and have excellent communication skills via in-person, phone, and email.
  • Excellent computer skills, with strong attention to detail and accuracy.
  • Outgoing and sales-driven.
  • Flexibility to work a retail schedule that may include opening shifts, closing shifts, and special marketing events.
  • Punctual and reliable.
  • Trustworthy and able to maintain confidentiality.
  • Ability to work harmoniously with co-workers and the public.
  • Proactive about completing daily tasks and assisting the team.
  • Great organizational skills and the ability to multitask.
Compensation & Perks:
  • Competitive hourly compensation based on experience.
  • Commission paid on memberships & retail sales.
  • Opportunities for growth within the studio, including additional sales and management opportunities.

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