Automotive Service Specialist
4 days ago
We are seeking an experienced Automotive Service Specialist to join our team at Baytown Hyundai. As a key member of our service department, you will be responsible for delivering exceptional customer experiences while ensuring the highest standards of quality and safety in vehicle repairs and maintenance.
This is a unique opportunity to work with a leading dealership and contribute to the success of our service department. If you possess a strong passion for automotive diagnostics and repair, excellent communication skills, and a commitment to excellence, we encourage you to apply for this exciting role.
**Key Responsibilities:
- Vehicle Diagnostics and Repair:
- Utilize advanced diagnostic equipment and software to identify mechanical, electrical, and electronic issues in vehicles.
- Diagnose and repair complex engine, transmission, suspension, brake, and electrical systems according to manufacturer guidelines and service procedures.
- Troubleshoot and resolve technical problems efficiently and accurately, minimizing vehicle downtime and maximizing customer satisfaction.
- Maintenance and Service:
- Perform routine maintenance services, including oil changes, tire rotations, brake inspections, and fluid flushes, ensuring that vehicles meet manufacturer specifications.
- Conduct thorough vehicle inspections to identify potential safety hazards, worn components, and maintenance needs, and recommend appropriate repairs or services to customers.
- Parts Replacement and Installation:
- Replace and install automotive parts and components, such as engines, transmissions, fuel systems, exhaust systems, and HVAC systems, following manufacturer guidelines and service bulletins.
- Ensure that replacement parts meet quality and compatibility standards and are installed correctly to prevent future issues and ensure customer satisfaction.
- Technical Support and Training:
- Provide technical support and guidance to other technicians and apprentices, sharing knowledge and expertise to enhance team performance and productivity.
- Stay updated on the latest automotive technology, tools, and techniques through ongoing training and professional development activities, maintaining proficiency in emerging technologies and diagnostic methods.
- Customer Service and Communication:
- Interact with customers in a professional and courteous manner, explaining repair procedures, diagnostic findings, and recommended services clearly and comprehensively.
- Address customer concerns and inquiries promptly and effectively, building trust and confidence through open communication and transparency.
- Keep customers informed of repair progress and estimated completion times, providing regular updates and ensuring a positive service experience.
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for professional growth and development. If you are a skilled technician looking for a new challenge, please submit your application for this exciting opportunity to join our team at Baytown Hyundai.
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