Asset Protection Supervisor

3 weeks ago

Garden City, Michigan, United States American Eagle Outfitters Full time
About Us

American Eagle Outfitters is a leading American jeans and apparel brand, rooted in authenticity and powered by positivity. Since 1977, we've been the go-to destination for casual style, embracing generations of youth. Our collections are designed to inspire self-expression and empower our customers to celebrate their uniqueness. We're committed to innovation, sustainability, and making a positive impact.

We're an Equal Opportunity Employer, dedicated to complying with all federal, state, and local equal employment opportunity laws. We prohibit discrimination against associates and applicants for employment based on their race, color, religion, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information, military or veteran status, or any other characteristic protected by law. We provide reasonable accommodation of religion and disability in accordance with applicable law.

We're looking for a skilled Asset Protection Supervisor to join our team. As a key member of our store operations, you'll be responsible for ensuring the physical security, asset protection, and safety of our store. This role requires a strong sense of responsibility, excellent communication skills, and the ability to work independently with minimal supervision. If you're a self-starter with a passion for security and a commitment to excellence, we encourage you to apply.

Job Summary

The Asset Protection Supervisor is responsible for overseeing the security operations of our store, including the management of security systems, monitoring of security cameras, and enforcement of company policies and procedures. This role requires a strong understanding of asset protection principles and practices, as well as excellent communication and interpersonal skills. As a key member of our store operations team, you'll work closely with store management, security associates, and contract security personnel to ensure the safe and secure operation of our store.

Responsibilities

Enforce company policies and procedures related to asset protection and security
Oversee security operations, including the management of security systems, monitoring of security cameras, and enforcement of company policies and procedures
Manage the contract guard service to ensure adequate scheduling and coverage
Train, develop, and supervise AE security associates and contract security staff
Promote and maintain a high level of security associate performance, morale, and safety awareness; counsel security associates for unacceptable performance/attendance issues
Enhance security systems and processes by making recommendations, implementing directives, and executing changes
Communicate all security issues to Asset Protection Department leadership
Monitor security system alarms and resolve related issues; communicate legitimate alarms to appropriate entities
Anticipate potential LP/safety/security related problems and assist in the development of response plans
Participate in threat assessments and develop action plans to reduce vulnerability and impact the potential of security breaches
Participate in the maintenance of the location's Crisis Management Plan and Business Impact Analysis
Liaison with local authorities and emergency management agencies
Perform internal store audits, including selected store physical inventories
Perform internal and external theft investigations
Train store management and associates in Asset Protection policy and procedures
Conduct Asset Protection seminars, workshops, and impromptu training classes
Monitor POS exception reports and follow up on significant exceptions
Other duties as assigned

Authority

This role has the authority to make decisions related to asset protection and security, including the management of security systems, monitoring of security cameras, and enforcement of company policies and procedures. This role also has the authority to train, develop, and supervise AE security associates and contract security staff.

Qualifications

A minimum of two years of store management experience
Bachelor's degree in Business Management, Criminal Justice, or a security-related field preferred
Above-average computer skills, technical training a plus, but not required
Excellent verbal and written communication skills
Self-starter with excellent organizational skills; ability to follow through to completion with minimal supervision
Ability to manage multiple assignments in a multi-level environment
Good problem-solving ability and a high sense of urgency

PAY/BENEFITS INFORMATION

The estimated salary for this role is $65,000 - $80,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health care benefits, wellness benefits, 401(k) retirement benefits, life and disability insurance, employee stock purchase program, paid time off, paid sick leave, and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification, and years of service. For additional information, please click HERE. AEO may also provide discretionary bonuses and other incentives at its discretion.

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