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Infusion Center Biller Specialist
2 months ago
About the Role:
We are seeking an experienced and detail-oriented Biller/Intake Specialist to join our team at Jobot. As a key member of our infusion center, you will be responsible for ensuring seamless patient onboarding, efficient billing processes, and optimal revenue cycle management.
Responsibilities:- Patient Intake and Insurance Verification:
- Conduct comprehensive insurance verifications, including benefits investigation for infusion therapies
- Obtain and manage prior authorizations for infusion treatments
- Educate patients on insurance coverage, out-of-pocket costs, and financial assistance programs
- Billing and Claims Management:
- Process complex infusion therapy claims using appropriate coding
- Manage drug wastage billing
- Handle claim denials and appeals, particularly for high-cost specialty medications
- Expertise in billing for both the drug and administration components of infusion therapy
- Specialty Pharmacy Coordination:
- Liaise with specialty pharmacies for medication procurement and billing
- Manage split-billing scenarios for pharmacy-dispensed medications administered in the infusion center
- Revenue Cycle Optimization:
- Monitor key performance indicators (KPIs) such as clean claim rate, days in A/R, and denial rate
- Implement strategies to reduce claim rejections and improve first-pass resolution rates
- Stay updated on payer policies specific to infusion therapies and specialty medications
- Compliance and Documentation:
- Ensure compliance with Medicare and commercial payer guidelines for infusion billing
- Maintain accurate and complete documentation to support medical necessity for infusion treatments
- Patient Financial Counseling:
- Provide clear explanations of infusion therapy costs and insurance coverage
- Assist patients in navigating manufacturer assistance programs and copay support options
- Bachelor's degree in healthcare administration, Medical Billing and Coding, or related field
- 3+ years of experience in medical billing, with specific experience in infusion center or specialty pharmacy billing
- In-depth knowledge of billing guidelines and specialty medication reimbursement
- Proficiency in infusion center management software and electronic health record systems
- Strong understanding of HCPCS Level II coding for drugs and biologicals
- Familiarity with USP standards and their impact on billing practices
Why Work with Us:
We offer a competitive pay, great benefits package, PTO and paid-holidays off, and the opportunity to join a fast-growing company.