Senior Cloud Engineer

14 hours ago

Tempe, Arizona, United States Gen Digital Full time
About Gen Digital

Gen Digital is a global technology company that powers Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our mission is to provide leading technology solutions in cybersecurity, privacy, and identity protection to more than 500 million users in 150 countries.

Our Culture

We're a company that values diversity, inclusivity, and teamwork. We strive to create a safe and supportive environment where our employees can bring their whole selves to work. Our core values celebrate diversity, promote teamwork, and encourage every team member to contribute and grow.

The Role

We're seeking a Senior Site Reliability Engineer to join our Platform Engineering team within the Technology Operations organization. As a member of this team, you'll help maintain and improve the systems and services that host Gen Digital products. You'll collaborate with application development teams, devops teams, security, and audit to understand their needs and implement changes to help achieve shared goals.

The Senior SRE will be responsible for the production environment of these services, including on-call 24x7 support. You'll work with minimal oversight in your day-to-day activities but will rely on leadership to provide a clear project roadmap.

Key Responsibilities
  • Perform day-to-day maintenance operations to support a 24/7 high-performance, highly available infrastructure environment in AWS and Azure.
  • Develop Terraform modules to update or deploy new services in AWS, GCP, and Azure.
  • Author new automated pipelines to orchestrate the SDLC of various platform engineering services.
  • Ensure all key service metrics are measured, monitored, and raising alerts using Sensu, Dynatrace, Sumologic, and other cloud-based monitoring solutions.
  • Participate in code reviews with peers.
  • Create and update runbooks and how-to articles for new and existing services.
  • Promote a DevOps culture by actively building relationships with other technical and business teams.
  • Provide feedback to leadership and team members on design decisions and issues to allow us to re-evaluate our approach.
  • Work autonomously with minimal oversight.
Qualifications
  • Bachelor's degree in Computer Science or related discipline.
  • 2+ years of experience in Information Technology.
  • 2+ years of experience working in a primarily Linux-based hosting environment.
  • 2+ years of experience in an Agile DevOps team, Cloud Engineering team, or related discipline.
  • 2+ years of experience with configuration management, infrastructure as code practices, and continuous delivery methodologies.
  • Experience building, testing, deploying, and operating highly scalable and resilient cloud-based application infrastructure (AWS, Azure, Google Cloud) in a medium or large enterprise.
  • Experience with version control systems (Git, SVN, etc.).
  • Experience with container platforms (ECS, Kubernetes, DCOS, Nomad, etc.).
  • Experience with continuous integration and delivery tools (Jenkins, GitLab, etc.).
  • Experience with infrastructure as code tools such as Terraform or Cloud Formation.
  • Experience writing and updating systems written in Python, NodeJS, Groovy, Ruby, or other interpreted programming languages.
  • Experience maintaining and deploying mission-critical systems with zero downtime.
  • Excellent written communication, problem-solving, and process management skills.
  • Desire to work in a fast-paced, evolving, growing, dynamic environment.
  • Self-motivated with a strong willingness to learn new technologies.
  • Experience evaluating existing systems and identifying improvement areas.

Gen Digital is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law.

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency.

Gen Digital complies with all anti-discrimination laws.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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