Leather Sales Associate
4 weeks ago
At Tandy Leather Factory Inc., we're proud to be a heritage brand with over 100 years of expertise in leathercraft. As a sales associate, you'll be part of a team that values tradition, yet embraces change and new trends.
Responsibilities:- Welcome and identify customer needs to provide exceptional service
- Explain products and services to customers, showcasing our extensive range of leather goods and tools
- Monitor inventory to ensure products are in stock and meet customer demands
- Enter and process customer orders with accuracy and efficiency
- Investigate and resolve customer complaints in a timely and professional manner
- Perform other duties as assigned to support the team's success
- Previous experience in sales, customer service, or related fields
- Ability to thrive in a fast-paced environment with a focus on customer satisfaction
- Excellent written and verbal communication skills to build rapport with customers
- Strong negotiation skills to drive sales and meet customer needs
- Constant moving and standing for at least two consecutive hours
- Lifting up to 40 lbs. to maintain a well-stocked store
- Stooping, kneeling, and crouching to reach products and assist customers
- Climbing ladders to access high shelves and stock
- Reaching for items above eye level to provide excellent customer service
- Involves close vision and color vision, depth perception, and focus adjustment to inspect products and work with customers
- Competitive compensation with a strong pay-for-performance culture
- Sales Associate Quarterly Bonus based on sales performance
- Paid Holidays - ten paid holidays available on day one of employment
- Paid Time Off - granted after 60 days of employment
- 401(k) Plan with company matching
- And much more
We're an equal-opportunity employer, committed to creating a safe and inclusive workplace for all employees, regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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