Front Desk Representative

5 days ago


Arvada, Colorado, United States Hilton Garden Inn Full time

Job Summary

We are seeking a highly skilled Guest Service Agent to join our team at Hilton Garden Inn Arvada. As a Guest Service Agent, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our guests.

Key Responsibilities

  • Greet and register guests, ensuring a warm and welcoming experience
  • Process guest check-ins and check-outs, handling payments and resolving any issues that may arise
  • Provide guests with information about hotel amenities and services, as well as local attractions and events
  • Respond to guest inquiries and resolve issues in a timely and efficient manner
  • Field guest complaints and work to resolve them in a fair and satisfactory manner

Requirements

  • High school diploma or equivalent required
  • 1 year of hotel experience preferred
  • Front desk experience preferred

What We Offer

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A fun and supportive work environment

About Us

Hilton Garden Inn Arvada is a leading hospitality company that is dedicated to providing exceptional guest service and creating memorable experiences for our guests. We are committed to our values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now, and we look for these qualities in our Team Members.



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