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Water Treatment Equipment Technician

2 months ago

Macon, Georgia, United States NCH Corporation Full time

Join a Leader in Water Treatment Solutions

Position: Field Service Technician for Water Treatment Equipment

Chem-Aqua, a subsidiary of NCH Corporation, is a prominent provider of water treatment solutions, specializing in the maintenance and supply of chemical systems. We are looking for skilled professionals to enhance our operational capabilities.

Department: Chem-Aqua Equipment Division

Reporting To: Vice President of Equipment Operations

Mission Statement: Our primary objective is to provide reliable, high-quality pretreatment and chemical feed systems that minimize installation time and technical demands for our sales personnel and clients. Our main focus is on the sale of water treatment chemicals.

Job Purpose: The Field Service Technician plays a vital role in the installation and commissioning of essential water equipment tailored for sterile processing departments in healthcare settings. This position is essential for ensuring the effective and dependable operation of water purification systems.

Authority Level: The Field Service Technician operates autonomously to manage the installation, commissioning, and initiation of critical water systems. Responsibilities include:

  • Making real-time decisions on the setup and operational adjustments of water purification systems to meet critical water standards.
  • Conducting thorough system diagnostics and performance validations to ensure all equipment functions efficiently.
  • Collaborating with healthcare facility management and equipment manufacturers to address issues and provide recommendations.
  • Training facility personnel on the proper operation and upkeep of critical water systems.

Work Environment: The Field Service Technician primarily operates within healthcare facilities, focusing on sterile processing departments where critical water systems are installed and initiated.

  • Work settings include hospitals, surgical centers, and clinics.
  • Responsibilities are carried out in technical areas such as mechanical rooms and sterile processing units.
  • May encounter varying environmental conditions, including temperature-controlled and high-humidity areas.
  • Requires a significant degree of independent work, necessitating self-sufficiency in diagnosing issues and performing installations.
  • Physical activities include lifting heavy equipment and maneuvering in confined spaces.

Work Schedule:

The Field Service Technician's hours align with the operational needs of healthcare facilities, typically from Monday to Friday, 8:00 AM to 5:00 PM, with flexibility required for urgent needs, including occasional weekend work.

Travel Expectations:

The Field Service Technician is expected to travel for assignments, primarily within the region, with occasional out-of-area trips that may require overnight stays.

  • Travel frequency varies based on project schedules and service requirements.
  • A valid driver's license and reliable transportation are necessary.

Key Responsibilities:

  • Install and commission water purification equipment, including filtration and reverse osmosis systems.
  • Engage professionally with clients and Chem-Aqua representatives to ensure satisfaction during the commissioning process.
  • Conduct testing and validation of equipment to meet industry standards.
  • Provide training on the operation and maintenance of water purification systems.
  • Diagnose and resolve technical issues to minimize downtime.
  • Deliver ongoing support and maintenance services for optimal equipment performance.
  • Adhere to health and safety protocols while on-site.

Qualifications:

  • High school diploma or equivalent; technical certification in engineering or water treatment preferred.
  • Experience in the installation and maintenance of water purification systems.
  • Strong understanding of water treatment technologies.
  • Excellent communication skills for effective interaction with healthcare staff.
  • Proficient in troubleshooting technical issues.

Physical and Personal Attributes:

  • Ability to handle physical demands, including lifting and working in confined spaces.
  • Strong customer service skills to manage client relationships effectively.

Equal Opportunity Employer: We are committed to providing equal employment opportunities without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability.