Lead Team Member

3 weeks ago


Norfolk, Virginia, United States Papa John's Pizza Full time

About the Job:

We are seeking a skilled and motivated Shift Manager to join our team at Papa John's Pizza. As a Shift Manager, you will be responsible for leading a team of pizza makers and customer service representatives to achieve exceptional customer satisfaction and quality standards.

Key Responsibilities:

  • Manage and motivate a team of pizza makers and customer service representatives to meet quality and service standards.
  • Ensure that all menu items are prepared to the highest standards of quality and presentation.
  • Maintain a clean and organized restaurant environment, adhering to health and safety regulations.
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  • Work closely with the General Manager to achieve team goals and objectives.

Requirements:

  • Previous experience in a supervisory or management role.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong customer service skills and a passion for delivering exceptional customer experiences.

Papa John's Pizza:

Papa John's Pizza is a locally owned and operated company proudly serving the Hampton Roads region. We are committed to providing exceptional customer service and quality products, and we are seeking a Shift Manager who shares these values.


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